Chagrin Falls Car Rentals

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Chagrin Falls car rental reviews and directory

Hertz
hertz
Car rental reviews:
Okay (5.6, 18 reviews)
Car rental locations in Chagrin Falls:
2 locations
Hertz
Locations in Chagrin Falls
1 Allen Bradley Drive
+1 216 267 8900
3663 Park East Drive
+1 216 831 3836
  • 5.4
  • 5.9
  • 6.4
  • 4.9
  • 5.1
Recent reviews
7.6 Good
Mar 17 2017
Pros: Very helpful and friendly staff @ pick-up and drop-off
Cons: scheduled rental for airport pickup, but car was reserved for off-site pick-up somehow. caused a bit of angst and delay that was unneccessary.
2.0 Mediocre
May 22 2017
watch out
Pros: the price
Cons: it was 40 miles away from the airport. I started my search at airport rentals and somehow was changed to a different location and didn't see that until it was to late.
4.4 Okay
Jun 12 2017
Cons: Car pickup location was not at the airport. Had to uber with family for car pickup.
3.2 Mediocre
Jun 14 2017
We waited for 3 1/2 hours after our schedule pick up time awful servic
Pros: The rental car was nice
Cons: I was scheduled to pick up the car at 8 AM the customer service didn't arrive until 9 AM Done even though the cars were sitting in the parking lot they couldn't get the paperwork together until after 1130
9.6 Excellent
Jun 19 2017
Pros: I rented a suv for a week. Great rate and employees were great. The car was clean. Very happy with the experience.
6.4 Good
Jul 5 2017
Pros: Pick my own vehicle, good selection.
Cons: The last two visits no one was there to check the vehicle in. Not sure if that's how it's done with Hertz but with the lack of available staff or signage.. I just left the car in the return area.
9.2 Excellent
Jul 5 2017
Dropped off at departure door after turning in our car. AMAZING.
Pros: Hertz dropped me and my two young children off at the airport instead of us taking the shuttle. I almost hugged the guy as I was carrying bags and car seats by myself.
Cons: The car's tan fabric interior was stained which wasn't great.
7.6 Good
Jul 10 2017
Cons: If stretching your rental information should be a bit easier on what to do.
9.6 Excellent
Jul 19 2017
Shuttle to airport
Pros: I was pleasantly surprised to learn that Hertz has a complimentary shuttle service to the airport. Cleveland Hopkins airport car rental is off-site and it is necessary to take a shuttle bus. When returning my rental for my early morning flight on a very rainy day, Hertz drove us to the departure area of the airport for free. Not having to take everything out of the car, and being dropped off was a very helpful service!
10.0 Excellent
Jul 21 2017
Pros: Great price, the car was great.
Budget
budget
Car rental reviews:
Good (7.3, 3 reviews)
Car rental locations in Chagrin Falls:
2 locations
Budget
Locations in Chagrin Falls
27900 Chagrin Boulevard
+1 216 378 9571
33003 Aurora Road
+1 440 498 1056
  • 7.3
  • 8.0
  • 8.0
  • 6.0
  • 7.3
Recent reviews
10.0 Excellent
Nov 2 2015
Pros: Courteous agents
4.4 Okay
Jan 18 2016
Budget's problem....customer inconvenience
Pros: the employees were very nice.
Cons: ***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.
7.6 Good
May 30 2017
Debit card does not work
Pros: I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.
Avis
avis
Car rental reviews:
Okay (4.8, 1 reviews)
Car rental locations in Chagrin Falls:
2 locations
Avis
Locations in Chagrin Falls
27900 Chagrin Boulevard
+1 216 896 9368
33003 Aurora Road
+1 440 914 0021
  • 2.0
  • 10.0
  • 2.0
  • 8.0
  • 2.0
Recent reviews
4.8 Okay
Feb 27 2017
Cons: They gave a car without cruise control and they did not inform me even if they knew I was going on a 800m drive. They offered me satellite radio for example but they never thought of offering me a cruise control even at higher prices. I realized way to late that there was no cruise control, while on my drive. When I asked for a different car even in a different town they claimed there was none. The car I had was vibrating really badly at higher speeds (I am not sure if it was the mirror or the door) and the speedometer was jumping over 2-3 miles at these speeds instead of being continuous...This car had a milage of 33K but it drove like it had 130K. I would have never taken it in a long drive if I knew how it drove. I was hoping I was bringing it back in one piece. I will not rent again from this company.
Enterprise
enterprise
Car rental reviews:
Excellent (8.8, 1 reviews)
Car rental locations in Chagrin Falls:
3 locations
Enterprise
Locations in Chagrin Falls
32625 Aurora Rd
+1 440 248 2689
4600 Richmond Rd
+1 216 896 5510
8410 East Washington
+1 440 543 4500
  • 10.0
  • 10.0
  • 10.0
  • 6.0
  • 8.0
Recent reviews
8.8 Excellent
May 3 2017
Pros: Enterprise was excellent. Signage and directions for rental car returns is poor.
23 travelers who rented a car in Chagrin Falls gave the car agency they used an average rating of 5.9

Car Rental Locations in Chagrin Falls

Chagrin Falls