Pros: The F-150 we rented was a dream to drive! In excellent condition, no issues. Customer service was not bad.
Cons: Truck smelled VERY strongly of cigarettes. An employee griped at me for parking the truck behind the building upon return, although there were no spots available, and their parking lot is insanely small.
First using Avis, first time experiencing not havi
Pros: The staff was friendly and apologiad. They gave me a discount. Best price listed for SUV.
Cons: I was suppose to pick up a Cevy Tahoe at 8:00 am for a trip to The Keys, vehicle was not there, I booked well in advance. The told me it was on way. I came back in 45 minutes it was still not there. They called and there was to ETA available. I ended up taking the only large vehicle they had, a 12 passenger van. It was huge and difficult for me because of its size and the Keys being more narrow. I will not take a chance with Avis again.