Danville Car Rentals

Cons: The car has serious problem. A bad noise was heard from tires. It was old (higher than 55000 milage)....I really did not like that car.

Cons: When we got in the car we noticed a smell of cigarette smoke. This happened before with other rentals after the person cleaning the car got out and the smell slowly faded away so we didn't think anything about it. But, to our dismay 9 days later we could still smell the smoke and felt like we smelt like a pack of smokers every time we got in or out of the car. Had to drive in winter with windows down to get the smell to kind of go away.

Cons: The car (a Toyota Yaris hatchback) did not have power mirrors or cruise control, making a long road trip a bit of a pain. The car was also not very fuel efficient, getting about 25 mpg on the highway. While I would be okay with this if the originally quoted price ($93.39 total, with an expected $13.50 additional for an extra driver) was much lower than what I was actually charged ($162 total).

Cons: Car was a fairly dirty on the outside, granted a white car in the winter, but apparently they don't clean outside of car before pickup. Also they did not have a car ready when I arrived despite an online reservation. This was district level managements fault - and the local employees were able to get the next car to me quickly given the situation. Still had to take an extra hour than expected to get the car - this was in no part due to the local employees efforts however.

Cons: The car smelled a bit like smoke.

Cons: Terrible customer service from new employee