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2.0
Got Burned!
Pros: There is a facility in my town.
Cons: When I called with my confirmation number to arrange for them to pick my up, as they advertise, I was put on hold for an hour and fourtyfive minutes. During that time I drove to the place and they said they didn't have a car for me and probably wouldn't for days.
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2.0
No Car and No Service for Me
Pros: There is a branch in my town.
Cons: When I called with my agreement number and asked if they could pick me up, as they advertise, I was told by a representative that they would check to see if someone was available. After an hour on hold, I drove to Enterprise and showed them on my phone, that I was still waiting, 1 hour and 45 minutes at that point, to see if someone was available to pick me up. They told me that picking someone up only sometimes worked, nobody at that office was on hold or looking to see if I could be picked up and that they didn't have a car for me and probably wouldn't for a day or two.
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6.4
No antenna
Cons: Van didn't have antenna, we couldn't get any radio stations at all.
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2.0
Racial Harassment at its Worst
Cons: They simply didn't honor my reservation because I didn't look like them. It was a busy day (just before new year) and they decided to keep their car for their "own people". Luckily I left before they beat me up.
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9.6
Rental to go out of town
Pros: The associates were friendly and attentive
Cons: The SUV I wanted was not ready and I was offered a Jeep Wrangler instead which I took. The vehicle was not as plush or comfortable as an SUV would have been, no Bluetooth, no navigation or back-up camera, no satellite radio. It was a cloth-top Jeep and it was noisy to drive, not really suited to an urban or suburban setting. I chose to keep it but would not do it again and hate my original choice was not ready at the time of pickup
review from
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2.0
Got Burned!
Pros: There is a facility in my town.
Cons: When I called with my confirmation number to arrange for them to pick my up, as they advertise, I was put on hold for an hour and fourtyfive minutes. During that time I drove to the place and they said they didn't have a car for me and probably wouldn't for days.
review from
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2.0
No Car and No Service for Me
Pros: There is a branch in my town.
Cons: When I called with my agreement number and asked if they could pick me up, as they advertise, I was told by a representative that they would check to see if someone was available. After an hour on hold, I drove to Enterprise and showed them on my phone, that I was still waiting, 1 hour and 45 minutes at that point, to see if someone was available to pick me up. They told me that picking someone up only sometimes worked, nobody at that office was on hold or looking to see if I could be picked up and that they didn't have a car for me and probably wouldn't for a day or two.
review from
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6.4
No antenna
Cons: Van didn't have antenna, we couldn't get any radio stations at all.
review from
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2.0
Racial Harassment at its Worst
Cons: They simply didn't honor my reservation because I didn't look like them. It was a busy day (just before new year) and they decided to keep their car for their "own people". Luckily I left before they beat me up.
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