Edinburg Car Rentals

Cons: My reservation was made far in advance. Upon arrival there was no car available and no alternatives provided. I was not contacted about there being no car for my reservation before I was at the rental counter. Without a significant effort from Dollar to make up for the dismal way I was treated, there is no reason why I will ever make a reservation with them again.

Cons: Our flight from Houston to McAllen was delayed so we got to the dollar desk at the airport at 11:05. There was not a human in sight. I guess they split at 11:00pm. Don't they check flight status before leaving a desk unattended? Evidently not. To me that gets a 0 on customer service.

Cons: Car was nit ready, I had to rent one from Avis

Cons: Dollar staff were not very friendly.

Cons: Car was dirty and smelled of alcohol tried to get them to help and they would not vehicle was also damaged

Cons: When I reserved the car I took a great offer. The offer specified that I would receive a "compact car o better" for that price. When reserving it, I specified that I would arrive at 10am to pickup the car. For several reasons I arrived one hour late. When picking up the car, the clerk inform me, that since I arrived one hour late, they could not give me a compact car anymore and that they only have available a medium car and that I had to pay extra for it. "Notice that the offer specified compact car or better", for the same price. Anyway I paid because I was already late for my trip, but I am not sure if the offer should had been cancelled because I arrived late...

Cons: The other lady at the reception forgot her name she really tears people very bad ... not customer service at all and rude .. Will never come. Back because of her

Cons: Nothing really.

Cons: So I made a reservation and it was confirmed for pick up. I get dropped off at the trailer home/office right off the highway and my ride leaves me. When I get inside, I give my last name and reservation number, they said 'sorry sir, we don't have your van'. I was utterly so upset, I was speechless. They just didn't have it and could not give me a replacement. To top it all off, they couldn't drop me off back at work, and offered to call me a cab. The workers were fine, I guess it's the owner of that store who doesn't give a s**t...

Cons: Budget , did not have the car I paid for and gave me a smaller car at the same price , need help to fix this , should get a refund . Terry Davis 713-202-050

Cons: When I picked up the car rental, I was informed that I had to pay and additional fee for unlimited mileage. When I placed my reservation, it stated unlimited mileage. I was told that it was unlimited only in the 3 local counties. Never saw any disclaimers or fine print regarding that. Very disappointed.

Cons: Na

Cons: Because of some new policy they just instated I was forced to take a $350 Uber ride 4hrs because my Business Card did not have my name on it and they couldn't verify I worked for the company that made the reservation. What a joke, I was wearing a damn company shirt with 9k worth of product with the company logo plastered all over 60 boxes. I will advise my company (who rents 4-6 vehicles every weekend) to rent elsewhere.

Cons: They didn't have any cars when I goth there, so the whole point of making a reservation.. Don't rent here

Cons: Everything was fine, car could be a little newer but it worked for what I needed.

Cons: The price could have been more adorable

Cons: i wish they have more selection fo cars.

Cons: I had to visit the location twice because they didnt have a car ready for me at the time of my reservation.

Cons: At what stage is it important enough to inform me that I require a credit card in order to rent from the valley heading north (I simply do not own or want one)? A visa debt card is fine for any other booking I have made. I had based my plans around the car and only for my father in law had not left and rented the car using his card, I would have been stranded.