Cons: I was traveling from California. I wasn't able to keep my phone charged very inconvenient since the car had no GPS system and I needed to rely on my phone....
Oct 21 2016
Feb 26 2017
Pros: She tried to help
Cons: The price was false
May 1 2017
Pros: reasonable price
Cons: I was arriving at the Atl airport - my car reservation ended up at another Hertz location in Atl which required extra handling by the Hertz airport personnel...and additional costs !!
May 5 2017
Cons: Canceled car two weeks once advance they still charged me
May 9 2017
Pros: The staff was kind and extremely helpful.
Cons: The car, a Ford, did not have quality seat adjustments. The car seat was unable to be adjusted to a more upright position to support my shoulders and head while driving. The highest setting was still reclined. Very uncomfortable and unsafe.
Cons: After making the online reservation, I called to confirm my pick up time. I was told that there were no available cars. He said that you can make a reservation anytime online but that doesn't mean that they have cars. They also could not tell me when a car would be available. I will never rent with Enterprise again.
Sep 11 2016
Pros: The convenient of picking my car up at the airport and returning it to the airport.
Cons: There was not anything that I disliked about my car rental experience.
Oct 23 2016
Pros: absolutely nothing
Cons: Not getting to rent a car.
After reserving a car with a debit card, I was informed I could not use that to rent the car. I was then stuck 30 minutes from the airport and at least 45 minutes from my final destination with no way to get to either place. When I told the young man I needed to find a way to my destination or the airport, he tried to give me directions.
While I sat there trying to figure out how to return to the airport to get a ride from a shuttle or something, he went in the back to avoid and ignore me.
When I asked about public transportation, he did look up and tell me about the train and offered to call a cab for me. I had spent $50 to get to enterprise - never having been to Atlanta, I didn't realize the distance between the airport and Enterprise - and I wasn't paying more unnecessary money on a cab. I told him I would walk. A regional sales person heard me and took pity on me she offered to drive me there.
Jul 4 2016
Pros: El automovil muy bueno.
Cons: La falta de conocimiento de la atencion telefonica. Quise devolver el automóvil el Sabado desde las 4 pm y no habia ningún lugar abierto
Por teléfono me fijeron w hsbia un box para dejar las llaves(no habia). Llamamos nuevamente y me dieron una dirección q no existía. Tuve que devolverlo el Domingo
Cons: My pick up time was at 3 pm and this location closed at 3pm too. My reservation should of not allowed me to select 3pm as a pick time. Not sure if the web had the correct business hours for this location
Apr 8 2017
Cons: Confirmed a reservation when they had ZERO cars available . A timely turnin made the ride possible.