Pros: Convenient location.
Loved that we got a free upgrade since the size car we reserved wasn't available.
Quick pick up and drop off process.
I would definitely rent from Budget again.
Sep 6 2016
Pros: good customer service
Aug 29 2016
Exactly what we needed for a fair price
Pros: It was a lot more convenient and cheaper than bring a van over on the ferry. The Kia Sedona had great AC and it was easy for all passengers to get in and out.
Sep 8 2016
Worth the money
Pros: They were a little busy when we picked up, so it did take a while, but we also got a larger vehicle than expected since they were low on cars. I liked that they took pictures of the car before handing it over as there was a mark on one side so there was documented proof it wasn't us.
Oct 3 2016
Cons: We were driving from Falmouth MA to Boston which is just a little over a hour away. When we got to Boston I had put in the address of the rental place to return the car to. It turned out to be a storefront with no place to park the car and we had no directions on where to take it. I tried to call the rental company and I could not get through to them. In fact I was on hold for over 5 minutes and then they hung up on me. Without anyone answering. We finally had to park out in the street and one of us ran in and asked where to take the car and it turned out to be in a parking garage down the street. We had tried to find a gas station in Boston to fill the tank back up with gas but were unable to find one anywhere. So we decided to go ahead and take the car back because we use such a small amount of gas. They charged us $30 for gas and it should have only been for about 2-3 gallons.