Pros: friendly helpful staff at pickup, clean office, clean READY FOR ME, effiicient staff at checkout, value for the rental.
Cons: pickup location needs a sign to help find them. hard to find by address for first timer.
Mar 30 2016
Pros: The price
Cons: No smoking
Dec 10 2016
Cons: 30 minutes before pickup, I received a call from this Budget explaining they had no cars available for rent and was advised to "call somewhere else".
Dec 21 2016
Pros: Nice staff, clean car.
Cons: When you type in MCO, you are routed to best rate for car, but it is not at the airport. Confusing.
Jun 19 2017
Cons: Customer service very poor
Oct 3 2017
Cons: They didn't have a car ready for the time I requested. I don't k ok why it let me book a reservation if they didn't have a car? They called me in the morning before I was about to put it up saying there was no car and they weren't sure when they were going to get more.
Then they didn't even offer me anything as retribution for their mistakes
Apr 8 2016
Pros: The gentleman working in the office was VERY nice and VERY helpful. Super nice guy
Cons: The rental return was very hard to find due to NO rental office signs outside the Sheraton hotel
Cons: Man at the counter in Altamonte springs mall got surly when I would not sign the form saying I had inspected the car and everything was OK. I had not seen the car and told him that. He then informed me that he said the car was OK. Also they could at least clean the windows - they were filthy. After refusing extra insurance 2 x's, that is enough. OK?
Nov 4 2016
Pros: Did not have the type of car that I wanted to renthad problems with the car had to swap it out at a Nother location