Guest Reviews
Overall Rating
6.3
Good
Based on 12 reviews
Cleanliness
6.8
Comfort
6.8
Pickup/Dropoff
5.8
Value for money
5.8
Hertz car rental prices in Franklin
| Intermediate | $29/day | |
| Full-size | $31/day | |
| SUV | $30/day | |
| Minivan | $57/day | |
| Premium | $35/day | |
| Commercial | $30/day | |
| Van | $38/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
pick up the car
car was clean
drop the car
airport location
great car
picked up the car
car was great
location was closed
rented a car
friendly staff
great experience
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
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10.0
Pros: Quick and easy
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
review from
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
review from
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
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2.0
Cons: Never rented the car
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
review from
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10.0
Pros: Quick and easy
review from
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
review from
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
review from
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
review from
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2.0
Cons: Never rented the car
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
review from
Other suppliers in Franklin scored
Where can I find Hertz car rentals in Franklin?
1113 Murfreesboro Rd Ste 402, Hertz car rentals
Address
1113 Murfreesboro Rd Ste 402Phone
+1 615 599 3606Top Tips For Renting a Car from Hertz in Franklin
- 25% of our users found rental cars from Hertz in Franklin for $28 or less
- Book your rental car from Franklin in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Franklin are around 47% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Franklin
How much does it cost to rent a car from Hertz in Franklin?
On average a rental car from Hertz in Franklin costs $39 per day.
What is the most popular rental car from Hertz in Franklin?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Hertz in Franklin.
How many car rental locations does Hertz have in Franklin?
Hertz has 1 rental location in Franklin. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Nashville Intl Airport (BNA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Nashville Intl Airport (BNA)?
Yes
