Almost perfect experience
Pros: Seriously, everything was great with only the exception that I address later. The office was close to my hotel -- a very easy walk. The car was nice to drive, clean, and in good shape. The Budget personnel were pleasant and helpful. Checking the car out and then checking it in were easy and quick.
Cons: I wish I had realized I could drop the car off after hours. Instead, I paid to park it at my hotel overnight. The signs that told you about this were on the counter, but when you're standing AT the counter, their position is such that you don't really see them; instead, you are likely to be reading the various signs that talk about toll roads, moving trucks, etc. Thus, I didn't notice this was a possibility, which cost me $26.