Reviews for Hertz in Garden Grove
- All reviews 100%
Feb 15 2017
Pros: Anthony was awesome. Even though the store opened late due to an employee being sick, Anthony was more than accomodating throughout the rental car experience. He made sure that I got free gas too! Overall, great customer service and shout out to Anthony!
Cons: Store opened late. Rental was to be at 8 AM, but store opened at 8:30 AM.
Jan 21 2017
Cons: Had to wait more than 30 mins to pick up ny vehicle, and I was charged an alternative location drop-off fee even though I was previously promised that it would be waived.
Jan 13 2017
Pros: The reservation was easy and convenient to make. When I got there, I was a little hesitant with the small car that I was given, but soon came to live the fact that the Toyota Prius has amazing gas mileage. I drove approximately 1600-1700 miles and only paid less than $60 for gas for the entire trip. The Huntington Beach location was very accommodating and helpful, and I really don't have any complaints!
Dec 28 2016
Had a reservation and they had no cars
Pros: Told me they will call when one is available but never called.