Geneseo Car Rentals

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Geneseo car rental reviews and directory

Budget
budget
Car rental reviews:
Good (7.3, 35 reviews)
Car rental locations in Geneseo:
2 locations
Budget
Locations in Geneseo
10 Miracle Mile
+1 585 424 2858
1200 Brooks Avenue
+1 585 464 6093
  • 7.1
  • 7.9
  • 7.7
  • 7.0
  • 6.9
Recent reviews
10.0 Excellent
Dec 9 2016
Cons:
8.4 Excellent
Feb 3 2017
Stiv
Pros: The car was great. The people I dropped it off with were excellent.
Cons: They guy who got me sorted at the beginning tried to give me a totally different (and not as good car) and was a bit rude about it. Then he tried to upsell me on a number of things and disparaged me for not taking them. Not good sales technique and not good customer service.
9.6 Excellent
Jun 8 2017
terrific customer service and fantastic New SUV
Pros: Very courteous customer service. Easy registration, pick up and drop-off. SUV was in very clean and new condition.
Cons: When I tried to extend reservation one additional day, the call center quoted a price more than double what was printed on contact at Rochester pick up location and would not honor the price on the contract that was printed in Rochester.
4.4 Okay
Jun 16 2017
They did not honor the price I received on kayak!
Cons: When I arrived they said the price on my reservation from kayak was a misprint and charged me significantly more for the rental!
10.0 Excellent
Jan 4 2016
Fast
Pros: The drop off process was quick. It's good to get there on time.
2.0 Mediocre
Jan 10 2016
No seatbelts?!?
Pros: Nice car
Cons: Got there they didn't have car I paid for. They up charged me and for a Lincoln. Drove 250 miles to pick someone up (my children). Just to find out the back seat was missing 2 of the 3 latches. Tried to call office but even though I was told they were open until 1230am (wanted a same day return) they really closed at 6pm. Left note in key drop box with key to have someone call. They never did. Filed complaint with 800 still no call back. Spoke to office car was on loan was promised it would be looked at upon return and manager will call. Never called. Still waiting contacted via Twitter and they say to contact them via email. Did that today. Here's to waiting more. I will not rent from them again. Ever!
5.2 Okay
Jan 11 2016
misinformation
Cons: I called to ask how much it would be to drop off at a different location and was told it would not cost anymore. However, when i went to extend the rental, it was $200. I was also inadvertently told the wrong return time.
7.6 Good
Feb 9 2016
Pros: Vehicle was clean, reliable, and very comfortable.
Cons: I paid for Satellite radio but it did not work. I was able to get a refund for it. I was surprised by the cost in the end. there were lots of fees I was not expecting.
10.0 Excellent
Jun 1 2016
Pros: Great price, easy pick up and drop,off, nice car
10.0 Excellent
Jun 17 2016
Great service!
Pros: The booking process was very smooth and we got a good deal by booking via mobil phone
Avis
avis
Car rental reviews:
Okay (5.4, 4 reviews)
Car rental locations in Geneseo:
2 locations
Avis
Locations in Geneseo
10 Miracle Mile
+1 585 427 8170
1200 Brooks Avenue
+1 585 328 6600
  • 5.0
  • 6.5
  • 6.0
  • 4.0
  • 5.5
Recent reviews
5.6 Okay
Mar 18 2017
Cons: Did not have the mini van I ordered. Offered me a 12 passenger! Someone dropped off a Ford Explorer at Budget just after I started to switch to Hertz. Got that for the same price as original reservation. Guy at the desk was really good with angry me!. Windshield wipers we're poor. Rochester airport pickup. Website needs to make it clear you have to go into the airport bagge area to pick up the car.. I was looking for o log desk on Brooks ave to pick up the car.
2.0 Mediocre
Jul 19 2017
We were refused the rental because we didn't have a credit card
Cons: Avis refused me the rental so I went to another rental agency. Employees were unhelpful and downright rude. I will not be conducting business with them in the future and advise you not to waste your time dealing with their beaurocratic policies and demoralizing staff.
10.0 Excellent
Aug 21 2017
Road Trip
Pros: Great deal! Excellent gas miliage, comfortable, plenty of room and fun to drive. Kayak made it simple!
Cons: Nothing negative.
4.0 Okay
Aug 29 2017
unorganized
Pros: Car was clean, at least.
Cons: Ridiculously long line with one employee apparently working the counter for three different car rental companies. Stood in line for 20 minutes before getting served (in part because all of the super-special priority people get to cut in line), and by then it was after midnight. Employee tells us: the computer says you were renting the car yesterday, not today. Us: "when we got in line, it was yesterday." Had he never worked the late shift? Pro tip: people on planes arriving at 11:30 pm are sometimes still standing in your line at midnight. It took 10 minutes for the employee to wrap his head around the fact that we'd hoped to be on our way before midnight and get the rental finished. Drop-off was also a mess, with all the parking spaces full and no one to direct people where to go. And the car was just uncomfortable. I'm on the short side, and there was no way to adjust the seat comfortably so that I had back support without the headrest shoving my head uncomfortable forward--even with a jacket rolled up behind me to compensate.
Enterprise
enterprise
Car rental reviews:
Okay (4.4, 1 reviews)
Car rental locations in Geneseo:
4 locations
Enterprise
Locations in Geneseo
226 West Main
+1 585 344 3100
4111 W Henrietta Rd
+1 585 359 3500
4243 Lakeville Rd
+1 585 243 6660
7387 Victor-pittsford Rd.
+1 585 924 5540
  • 2.0
  • 6.0
  • 2.0
  • 10.0
  • 2.0
Recent reviews
4.4 Okay
Dec 16 2016
Paid too much for the rental
Pros: The staff at the East Main Street location were on point. They were very accommodating, professional and friendly, I was picked up timely and returned the vehicle without incident. Despite the fact that the West Henrietta location sent me to their location instead of one nearby.
Cons: The cost of the vehicle was very expensive. In addition, I was charged a $300.00 deposit. The vehicle was difficult to drive due to its configuration. I was denied when I asked for an upgrade.
40 travelers who rented a car in Geneseo gave the car agency they used an average rating of 7.1

Car Rental Locations in Geneseo

Geneseo