Pros: The car was available when we arrived. Checked out quickly and we were on our way. Also, when we brought the car back, we took care of everything very quickly. Good experience.
May 7 2017
Pros: The car was impeccable fresh and clean, comfortable. good mileage, ready at the time appointed, AND had serious radio...
We have just booked another Kayak reservation for this weekend.
May 24 2017
Pros: the vehicle was great! new model, comfortable, peppy, road and drove like a dream! The Hertz attendant gave me road info that helped me greatly!
Cons: The Nissan was missing an antenna! not good when driving 7-10 hrs straight. Luckily it has satellite radio
The return process at ABE airport was not good. There was no attendant at the return site and I had to go in the terminal for final return of keys and paperwork. I think ABE site will improve because they said the return area was under new construction
Apr 3 2017
Pros: The representative was extremely friendly. She took time to explain all the details as well as any additional charges we incurred. She gave us a vehicle nicer than we expected which make the trip we planned even better.
Cons: With a debit card, I did have to pay a deposit, but the deposit was less than other companies we checked with and it is returned to the customer shortly after the return of the vehicle.