10.0 ExcellentAug 24 2021
The staff was wonderful and very helpful everything was good rental agreement , but the car had a unpleasant smell, and the seats really needed to be professionally cleaned. But other than that it’s was a good rental.
7.9 GoodJul 25 2021
After Covid, the Hertz office had to relocate away from the Airport due to suspension of air traffic for many months.The current temporary location shares space with a pre-owned auto lot.The employees make the best of their current location. Carlton, the manager, is very accommodating and tries to work things out with the high demand and limited availability of cars. Brandon, at rental return, was very nice and did his best to help with the check-in process.
10.0 ExcellentMay 25 2021
Drop off a little confusingCould have been informed that gates would be locked at noon since my return time was 2:00
6.0 GoodOct 21 2019
I was charged for tolls, I have easy pass and I was charged for a full tank of gas, it wasn't full
10.0 ExcellentMay 27 2019
The staff was very friendly service with a smile.I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.
2.4 MediocreMay 13 2019
The staff was not friendly they was not helpfulI paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poor
10.0 ExcellentApr 1 2019
the guy that helped me was really nice and accommodated my requests.
6.4 GoodDec 14 2018
It was okNothingNo isctructuon or agent to assist you in returning car.
7.6 GoodSep 14 2018
No plan for a hurricanePick up was easy and the car was great. Gas mileage was super for my long trip. Enjoyed a comfortable ride.Someone didn’t think about the airport being closed when they put the drop box at the hertz counter. Budget was allowing their customers to leave keys in car, but I was told that I would be charged an unlock fee if I did that. So, I’m going to have to wait for airport to reopen so I can drive 45 minutes each way to take keys back to the hertz counter. will not be using hertz again.
6.0 GoodJun 20 2018
Never made it to florence