Pros: I always use them when I come to the north suburbs to stay
Nov 26 2015
Cons: Dirty car
Jan 4 2016
Quick and easy car rental
Pros: Drivers license and a credit card and you'll be on your way in no time. Friendly staff. Got a car with only a few thousand miles on it. Brand new and fun to drive.
May 1 2017
Pros: Excellent car, customer service and price!
Cons: Nothing comes to my mind I didn't like.
Jul 16 2017
Best rental agency
Pros: Employees were knowledgeable, kind and accommodating
Cons: The car was not very clean but it was an upgrade so I can't complain.
Feb 4 2016
Pros: Service was excellent
Dec 1 2016
Tyler in Deerfield, IL Enterprise at Hyatt Hotel
Pros: Tyler was the most pleasant and professional rental car agent I've EVER encountered. So personable, professional and accommodating. He also had great follow up and memory when I called to ask him a question. Honestly, Enterprise would be foolish to not pay attention or not advance this employee. I'd rent again from Enterprise just because of Tyler and what a great brand ambassador he was!
Dec 28 2016
Generally a good experience
Pros: Got an unexpected upgrade because the type I rented wasn't available. Vehicle was in excellent condition. Lenience with dropoff time is a good policy.
Cons: Car rentals are expensive, period; not my favorite way to spend money. Not a fan of the hard sell on extra unnecessary insurance; my ability with risk assessment is better than that.
Cons: rental staff did not appear happy with low price given to us
Mar 31 2017
Cons: When I got to the rental desk I was told my reservation had been canceled due to being 20 minutes late. I had no choice but to pay a higher price for another car. Also asked about adding my wife on the contract and was told it was $13 a day and I came to find out that's not true.