Kapaa car rentals
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Kapaa, Kaua'i, HI
Jun 20 — Jun 27
Same drop-off
Kapaa, Kaua'i, HI
Sun 6/20
Noon
Sun 6/27
Noon
Kapaa car rental information
| Pick-up location | Kapaa |
|---|---|
| Rental locations | 2 |
Kapaa car rental reviews and directory
Alamo
Locations in Kapaa
3276 Hoolimalima Pl+1 844 914 1551
| Monday | 06:00 - 22:45 |
| Tuesday | 06:00 - 22:45 |
| Wednesday | 06:00 - 22:45 |
| Thursday | 06:00 - 22:45 |
| Friday | 06:00 - 22:45 |
| Saturday | 06:00 - 22:45 |
| Sunday | 06:00 - 22:45 |
10.0 ExcellentJun 1 2021
Pros: Very easy pick up and drop off, shuttle to and from was promptCons: Most expensive car rental I’ve ever had!
10.0 ExcellentMay 19 2021
Pros: Very helpfulCons: more employees when checking out would be helpful
10.0 ExcellentApr 29 2021
Pros: Very good good service on phone helpful people
2.0 MediocreApr 25 2021
Pros: Staff was horrible on pickupCons: Quit ding the State's job and just rent the car
10.0 ExcellentApr 20 2021
Pros: Staff was so upbeat and friendly.Cons: Long line so it took 1.5 hr to get our car but not their fault since 2 planes arrived at same time.
10.0 ExcellentApr 15 2021
Pros: Great car and customer service
10.0 ExcellentJul 20 2020
Pros: Super clean, easy for pick up, drop offCons: Free GPS option
2.0 MediocreApr 26 2020
Pros: I wasn't able to rent a car because I had a debit and not a credit card. I guess, the company has had problems with locals renting cars and not returning the cards and even though I've rented from the company many times on Oahu. It didn't matter so I ended up having to rent a car from Budget
10.0 ExcellentApr 23 2020
Pros: It was quick and efficient to get my vehicle. They were very friendly and courteous.Cons: Nothing that I can think of.
10.0 ExcellentFeb 16 2020
Pros: Awesome SUVCons: Nothing, everything went perfect
Advantage
Locations in Kapaa
3273 Hoolimalima Pl+1 808 245 5823
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
5.6 OkayApr 29 2019
Pros: They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.
7.2 GoodApr 1 2019
Pros: Drop-off very easy. Car was fine, can't complainCons: Spent an hour waiting for shuttle + line at front desk. Took a while to get things sorted out and the parking slot where my car was supposed to be was empty - had to go find where the car actually was..
10.0 ExcellentMar 19 2019
Pros: Very friendly staff!
10.0 ExcellentFeb 15 2019
Pros: Everything; easy rental process and extremely easy drop off. Very sorted out organization. Great staff.Cons: If I could have stayed longer in Kauai HI.
4.4 OkayFeb 15 2019
Cons: Long wait for shuttle.
10.0 ExcellentJan 11 2019
All went well!Pros: Staff was efficient and kind
9.6 ExcellentDec 15 2018
Pros: Price was reasonable and service was goodCons: The car that we rent it has a small tents over
10.0 ExcellentDec 13 2018
Pros: The car and the service
10.0 ExcellentDec 10 2018
EasyPros: Everything went well. No problems
6.4 GoodOct 27 2018
Rental fee and carPros: Ok car but not what I requested. They charged me for a second driver not good. They showed me a total of $204 as my cost and then billed me 500 plus.Cons: I asked for a Rav and they gave me a Kia I will not rent from advantage again. Shuttle service was good.
Hertz![Hertz]()
7.1 Good (129 reviews)
2 locations in Kapaa
Hertz
Locations in Kapaa
3-5920 Kuhio Hway+1 808 400 3751
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
3250 Hoolimalima Pl+1 808 245 3356
| Monday | 05:00 - 23:00 |
| Tuesday | 05:00 - 23:00 |
| Wednesday | 05:00 - 23:00 |
| Thursday | 05:00 - 23:00 |
| Friday | 05:00 - 23:00 |
| Saturday | 05:00 - 23:00 |
| Sunday | 05:00 - 23:00 |
10.0 ExcellentAug 19 2017
Pros: Price was lower than quoted. I had a small accident with two small dents and they were very reasonable.
5.2 OkayAug 14 2017
Hertz needs a better workflowPros: The car was fine. The staff is very reasonable and friendly given the challenge at the Lihue-Kauai location.Cons: The shuttle buses are too small to accommodate the demand after a flight arrives, so you may have to wait several shuttles to get onboard and to the rental car location. Once there, the line is slow--- not uncommon for rental agencies, but one would think they could figure this out. Most damning, After waiting in line for the rental car and getting the paperwork finalized, we had to wait another half hour for the car to be ready. They said it was being cleaned. We waited with another 40 people. There has got to be a better way to run this location. There's either a management problem or a shortage of employees.
2.0 MediocreAug 13 2017
Terrible rental in Kauai-avoid Hertz!Pros: The car was fine but the experience of picking it up in Kauai was so miserable I don't think I would ever use Hertz again. We were told there were no cars when we arrived at the lot. A smug agent informed people that the agreement was for a car sometime that day and not at any particular time. What a way to start your vacation in paradise. It took a long time before they even would predict when a car might be available. Then I was told a car was on the lot but I would need to wait for it to be cleaned. Inconsiderate and incompetent service. A large group of really unhappy customers basically begging to take any car they could find. No apologies.Cons: See above.
3.6 MediocreAug 13 2017
Waited 90 minutes for car that was not even ready!Pros: The Dodge Journey had decent air conditioning; really can't think of othe positives.Cons: In Lihue, I waited over 90 minutes in line at Hertz and then when they told me what vehicle I had, I eventually found it in a long line waiting to be cleaned. Our family was very hungry so we were able to convince them to let us take the car dirty.
6.0 GoodJul 30 2017
Cons: Poor customer service. Agent on check in was rude & very unfriendly.
8.0 ExcellentJul 29 2017
Pros: They were quick to pick us up from the terminal and the staff were very friendly.Cons: We had a warning light appear and could not reach the national or local office for assistance even after many attempts.
7.6 GoodJul 20 2017
Way better than ThriftyPros: No hard sell to upgrade like I've gotten from Thrifty at Lihue airport. Easy pick up and drop offCons: Car had a few dings but I've learned to take a complete photo/ video survey of my Rental cars ever since renting from Advantage rental in Orlando. Never had problem with Hertz
9.6 ExcellentJul 17 2017
Great car no problemsPros: No issues.Cons: Nothing
3.6 MediocreJul 12 2017
poor car rental experienceCons: extremely long lines during pick-up slow processing of a car rental booked and paid for in advance only one car option
10.0 ExcellentJul 12 2017
Hertz RentalPros: Fast and efficientCons: None
Enterprise![Enterprise]()
8.3 Excellent (41 reviews)
2 locations in Kapaa
Enterprise
Locations in Kapaa
3-3257 Kuhio Hwy+1 808 241 5580
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4-484 Kuhio Hwy+1 808 975 9686
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
10.0 ExcellentJun 5 2021
Pros: EXCELLENT SERVICE! THANK YOU
10.0 ExcellentJun 5 2021
Pros: Staff was friendlyCons: If you offered an airport shuttle
6.0 GoodApr 21 2021
Pros: Staff was wonderful. Car was clean and ready for pick up.Cons: Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.
9.6 ExcellentJul 9 2019
Cons: Car was a little hard to get into.
10.0 ExcellentJun 4 2019
Pros: Check in staff rocked. Super easy drop off.
10.0 ExcellentMay 7 2019
Pros: This Lihue location was fast, helpful and easy.
10.0 ExcellentFeb 11 2019
Pros: Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons: nothing, everything worked out great. We had the car for a month and no problems at all.
6.0 GoodJan 8 2018
Pros: The second manager and staff at Lihue airport who eventually did help us and did all they could do to make it right for us.Cons: I received a call that rental location was not open when we would arrive. The offer was to have the car (plus 2 others I rented at the same time) at a different location nearer where we were staying available the next morning. I paid $120 in cab fees to get to our location, but the next morning went to the closer location and found it closed. No one at any number we could find for Enterprise knew anything about our situation other than to suggest that we go BACK to the airport location. (I then had a voice mail from the nearer location about picking up the vehicles but no one answered when I called back. I never heard from him or the manager who gave me his private cell number to call if there was a problem. I called. No response. Ever.) We returned to the airport location (Another $60 cab fare. Once there, I will say the manager on duty was very apologetic and accommodating and even reimbursed us the cab fare. He treated us very well and he is to be commended. But the disorganization cost us a half day of our Hawaiian vacation, time with my family I can't recover.
4.4 OkayAug 16 2017
Didn't have luxury car i reserved, charged me the same for smaller carPros: The staff was nice. They are in Hawaii, how can you not be nice if that's where you are/live? Aloha. The staff ultimately tried to accommodate me for all the things i didn't like by not charging me an extra day for a delay in a return they caused, not charing me for some other things, so i felt ok after that, like they were reasonable and accommodating.Cons: Smaller car at the same price. That's a not a good deal. Also, said they'd swap out anytime and bring me a car, but then when i wanted to, oh sorry, it's too far unless you do it before 11am (which didn't work with our vacation plans). And every time i called either location for customer service, i'd get voice mail, even during business hours.
8.0 ExcellentAug 16 2017
Didn't have what i reserved, but made accommodationsPros: What i liked is that the truck they gave me had plenty of space, was new and drove well.Cons: They didn't have the luxury car i reserved, and gave me a truck instead. Getting to/from the location was inconvenient from the airport (about a $10 cab ride for a mile and a half).
Budget
Locations in Kapaa
3285 Hoolimalima Place+1 808 245 9031
| Monday | 06:00 - 22:45 |
| Tuesday | 06:00 - 22:45 |
| Wednesday | 06:00 - 22:45 |
| Thursday | 06:00 - 22:45 |
| Friday | 06:00 - 22:45 |
| Saturday | 06:00 - 22:45 |
| Sunday | 06:00 - 22:45 |
2.0 MediocreJun 4 2021
Pros: Horrible... we had a reservation but were told that no cars were availableCons: No one called to check on us the next day or give us info on how to get a fecund for alternative transportation to our hotel
2.0 MediocreMay 28 2021
Pros: The staff member was EXCELLENT and the size of the vehicle suited our needs.Cons: #1 We had an hour wait in line (with a toddler) and no seating available. Then another hour wait in the hawaii sun with no seating available to take possession of the vehicle. Total of a 2 hour wait to get our vehicle. #2 The vehicle was FILTHY inside, numerous dings, scratches and paint chips to the exterior. The interior rooftop trim was hanging down and the transmission cut out numerous times during the week; causing a false sense of security when thinking the vehicle was parked in (P).
2.0 MediocreMay 23 2021
Pros: Arrived and Budget had no cars despite us having a reservation. Talked to one person who finally received a car after waiting 5-1/2 hours!!! I called the Budget national number and they said that “ other reservation services like Kayak generate reservation numbers without actually having cars”Cons: I guess the lesson learned is NOT to reserve vehicles through a 3rd party and NOT deal with Budget who obviously did not even offer any sort of solution.
7.2 GoodJan 24 2020
Cons: Pickup line was way too long- over half hour waiting.
6.0 GoodJan 5 2020
Pros: Drop off was very efficientCons: Wait to get the car was excruciating. Surely you can have a better check in system. Also 2nd day my daughters wanted to be added as drivers. Process was even slower. When you are on holiday you don’t want to waste your time standing in lineups. The inside of the car was not clea
10.0 ExcellentDec 27 2019
Pros: Budget had a selection of cars over the holidays, whereas other car companies were sold out. The cost for our car was reasonable for the season: $770 for four days. Not cheap but we were relieved to find a car. The mileage was unbelievable. We drove all around the island for four days and only spent $40 on fuel. Pick up and drop off were easy.Cons: The price could’ve been a bit lower. Also we had to extend five hours and that raises the price over $200. That was painful.
4.4 OkayNov 12 2019
Cons: Long waits...
3.2 MediocreOct 7 2019
Cons: We waited in line for over an hour and the car we were given was trashed. Not only was it covered in dents and scratches, it still had clothes from someone else and it smelled horrible. We returned the car with a full tank but were charged for fuel along with multiple other miscellaneous charges. It’s impossible to get any type of explanation or customer service at all.
9.2 ExcellentApr 6 2019
Pros: Friendly staff. Quick dropoff.Cons: Pickup took over an hour. That’s a little too long.
10.0 ExcellentMar 22 2019
Pros: The shuttle comes super often. The staff was helpful and gave us good information about the island. The drop-off was so quick and easy.Cons: Nothing, it was great.
Payless
Locations in Kapaa
3285 Hoolimalima Place+1 808 245 9395
| Monday | 06:00 - 22:45 |
| Tuesday | 06:00 - 22:45 |
| Wednesday | 06:00 - 22:45 |
| Thursday | 06:00 - 22:45 |
| Friday | 06:00 - 22:45 |
| Saturday | 06:00 - 22:45 |
| Sunday | 06:00 - 22:45 |
2.0 MediocreJun 11 2021
Cons: Too expensive... Prices were jacked way up, and pick up counter was only staffed with one person. Car was clean and comfortable. Drop off was swift.
8.0 ExcellentJun 9 2021
Pros: It was easy drop-off, but really not a good pickup experience. I had to call the 800 number as there were no agents available a the desk, only to find out I should have gone to the Avis Budget counter. Maybe unique to Lihue - but really poor communication.Cons: The communication on where to go to check out the car was poorly displayed and unclear. There was no one at the Payless booth so you just had to go to one of the other booths. the need to improve the signage.
8.0 ExcellentJun 5 2021
Pros: The drop off was very easy. Unfortunately pick up took over an hour and we were near the front of the line. Only 1 person was working the counter for a Memorial Day weekend.Cons: More service people at counter to help customers get their cars after a long flight.
2.0 MediocreJun 3 2021
Pros: I cried.
2.0 MediocreMay 24 2021
Cons: Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.
4.0 OkayMay 24 2021
Cons: It was over a 2 hour wait to pick up the car.
4.0 OkayMay 23 2021
Cons: Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.
4.0 OkayMay 16 2021
Pros: Our car was upgraded for the wait and trouble.Cons: The shuttle driver never came to pick us up. After waiting 30 minutes we had to get another car rental company shuttle to take us over to the location. Then we waited 2 1/2 hours to get up to get our car.
8.0 ExcellentMay 9 2021
Cons: Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.
4.0 OkayMay 4 2021
Pros: Vehicle performed well and was clean at pick up.Cons: Customer service at Payless car rental was the absolute worse. Not friendly at all. It's like the employees hate their job AND people.
Europcar![Europcar]()
1 location in Kapaa
Europcar
Locations in Kapaa
Please Go To The Advantage Counter+1 808 245 5823
Recent reviews
Sunnycars![Sunnycars]()
1 location in Kapaa
Sunnycars
Locations in Kapaa
3276 Hoolimalima Pl
Recent reviews
616 travelers who rented a car in Kapaa gave the car agency they used an average rating of 7.8
Car rental locations in or near Kapaa
When to book a rental car in Kapaa
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Kapaa
- 25% of our users found rental cars in Kapaa for $40 or less
- Book your rental car in Kapaa at least 1 day before your trip in order to get a below-average price
- Premium rental cars in Kapaa are around 46% cheaper than other car types, on average
FAQs about renting a car in Kapaa
Some car rental companies in Kapaa which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Thrifty, Dollar and Budget
On average a rental car in Kapaa costs $46 per day.
The average gas price in Kapaa is $3.36 per gallon over the past 30 days. Filling up a gas tank costs between $40 and $54, depending on the car size.
Standard (Toyota Corolla or similar) is the most frequently booked rental car type in Kapaa.
Car rental companies onsite at Lihue airport include Thrifty, Advantage, Dollar, Hertz, Alamo, Budget, Payless, Enterprise, Avis and National.
Car rental companies that offer shuttle or pick-up services from Lihue airport to off-airport locations include Thrifty, Advantage, Dollar, Hertz, Alamo, Budget, Payless, Enterprise, Avis, and National.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Standard car rental in Kapaa costs $55 per day, on average.
A Compact car rental in Kapaa costs $45 per day, on average.
A Intermediate car rental in Kapaa costs $79 per day, on average.
In Kapaa, cars are most frequently rented at Payless 3285 Hoolimalima Place (7 miles from city center).
On average a rental car in Kapaa costs $321 per week ($46 per day).
On average a rental car in Kapaa costs $1,376 per month ($46 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).