Kapaa car rentals
Compare hundreds of rental car sites at once for car rental deals in Kapaa
Compare hundreds of rental car sites at once for car rental deals in Kapaa
Cheap car rentals in Kapaa
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Kapaa car rental reviews and directory
Alamo
9.2
Excellent
151 reviewsCleanliness
9.0
Comfort
9.2
Pick-up/Drop-off
9.3
Value for money
8.7
One location in Kapaa
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Reviews
10.0 Excellent
Jun 2021
Pros:
Very easy pick up and drop off, shuttle to and from was promptCons:
Most expensive car rental I’ve ever had!10.0 Excellent
May 2021
Pros:
Very helpfulCons:
more employees when checking out would be helpful10.0 Excellent
Apr 2021
Pros:
Very good good service on phone helpful people2.0 Mediocre
Apr 2021
Pros:
Staff was horrible on pickupCons:
Quit ding the State's job and just rent the car10.0 Excellent
Apr 2021
Pros:
Staff was so upbeat and friendly.Cons:
Long line so it took 1.5 hr to get our car but not their fault since 2 planes arrived at same time.10.0 Excellent
Apr 2021
Pros:
Great car and customer serviceBudget
5.3
Okay
135 reviewsCleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
5.2
Value for money
5.4
One location in Kapaa
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Reviews
2.0 Mediocre
May 2021
Pros:
The staff member was EXCELLENT and the size of the vehicle suited our needs.Cons:
#1 We had an hour wait in line (with a toddler) and no seating available. Then another hour wait in the hawaii sun with no seating available to take possession of the vehicle. Total of a 2 hour wait to get our vehicle. #2 The vehicle was FILTHY inside, numerous dings, scratches and paint chips to the exterior. The interior rooftop trim was hanging down and the transmission cut out numerous times during the week; causing a false sense of security when thinking the vehicle was parked in (P).2.0 Mediocre
May 2021
Pros:
Arrived and Budget had no cars despite us having a reservation. Talked to one person who finally received a car after waiting 5-1/2 hours!!! I called the Budget national number and they said that “ other reservation services like Kayak generate reservation numbers without actually having cars”Cons:
I guess the lesson learned is NOT to reserve vehicles through a 3rd party and NOT deal with Budget who obviously did not even offer any sort of solution.7.2 Good
Jan 2020
Cons:
Pickup line was way too long- over half hour waiting.6.0 Good
Jan 2020
Pros:
Drop off was very efficientCons:
Wait to get the car was excruciating. Surely you can have a better check in system. Also 2nd day my daughters wanted to be added as drivers. Process was even slower. When you are on holiday you don’t want to waste your time standing in lineups. The inside of the car was not clea10.0 Excellent
Dec 2019
Pros:
Budget had a selection of cars over the holidays, whereas other car companies were sold out. The cost for our car was reasonable for the season: $770 for four days. Not cheap but we were relieved to find a car. The mileage was unbelievable. We drove all around the island for four days and only spent $40 on fuel. Pick up and drop off were easy.Cons:
The price could’ve been a bit lower. Also we had to extend five hours and that raises the price over $200. That was painful.4.4 Okay
Nov 2019
Cons:
Long waits...Enterprise
8.7
Excellent
80 reviewsCleanliness
8.6
Comfort
8.8
Pick-up/Drop-off
7.3
Value for money
8.4
3 locations in Kapaa
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Reviews
6.0 Good
Apr 2021
Pros:
Staff was wonderful. Car was clean and ready for pick up.Cons:
Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.9.6 Excellent
Jul 2019
Cons:
Car was a little hard to get into.10.0 Excellent
Jun 2019
Pros:
Check in staff rocked. Super easy drop off.10.0 Excellent
May 2019
Pros:
This Lihue location was fast, helpful and easy.10.0 Excellent
Feb 2019
Pros:
Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons:
nothing, everything worked out great. We had the car for a month and no problems at all.8.0 Excellent
Feb 2018
Pros:
Very nice staff at the airport location. They are really helpful. We drove a car with excellent gas mileage.Cons:
N/APayless
4.2
Okay
80 reviewsCleanliness
6.1
Comfort
6.2
Pick-up/Drop-off
3.4
Value for money
4.2
One location in Kapaa
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1.9 Horrible
Jul 2021
2.0 Mediocre
May 2021
Cons:
Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.4.0 Okay
May 2021
Cons:
It was over a 2 hour wait to pick up the car.4.0 Okay
May 2021
Cons:
Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.4.0 Okay
May 2021
Pros:
Our car was upgraded for the wait and trouble.Cons:
The shuttle driver never came to pick us up. After waiting 30 minutes we had to get another car rental company shuttle to take us over to the location. Then we waited 2 1/2 hours to get up to get our car.8.0 Excellent
May 2021
Cons:
Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.Advantage
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
-
One location in Kapaa
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Reviews
5.6 Okay
Apr 2019
Pros:
They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.6.0 Good
Jul 2017
Pros:
The front desk is very mean9.2 Excellent
Jul 2017
Pros:
Got a brand new car in minutes and drop-off was just as easy.8.8 Excellent
May 2017
Pros:
Friendliness of staffCons:
Nothing9.6 Excellent
May 2017
Pros:
Fast and courteous service, clean vehicle, good priceCons:
Received a Jeep Renegade as an upgrade. Some quirky controls, but we liked the high clearance and 4WD.2.0 Mediocre
Mar 2017
Pros:
They were friendly while they apologize for giving your car away and only having to "upselled" you.Cons:
They will give your car "away" if you are running late and then only have higher end vehicles that they upsell you on. Happened to several people, seems like a pattern-even though you have a non-refundable deposit -they will give your car away if an hour later than time you designate. Class action anyone?Elita Rent A Car
No score is available
Cleanliness
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Comfort
-
Pick-up/Drop-off
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Value for money
-
One location in Kapaa
Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kapaa
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kapaa
Car rental locations in or near Kapaa
When to book a rental car in Kapaa
Top tips for renting a car in Kapaa
- 25% of our users found rental cars in Kapaa for $70 or less
- Book your rental car in Kapaa at least 1 day before your trip in order to get a below-average price
- Economy rental cars in Kapaa are around 23% cheaper than other car types, on average