Cons: Not all hertz are shady but this specific location in Torrance is a BAD IDEA. The guy is a con artist but luckily not s very good one. I'm sure this location will be shut down in a year or so, it's already on it's way from the looks of it.
Mar 19 2017
Cons: Pickup wasnt easy I was late only 2hrs because of traffic jam so they said they rented to some on else which was lie and then they try to give me full size car so I agreed and paid more. The person was in charge didnt even walk tthrough and handed me keys as soon as I opened the car door it smelled like pot , I was very upset. I was driving in freeeway the left side of tire started making noise, I called they send me to nearest airport and that took my another 2 hours so I had a very bad day. I asked for area manager phone and they were hasitate to give me made me more upset. I will never ever rent hetz rental car.
Apr 7 2017
Cons: When reserving a car online, it said the Hertz location was open until 6pm. I got there at 5:30, and no one was there. The hotel check in told me they close at 5pm.
It needs to be changed online. So I went to a competitor and rented a car there.
Pros: nothing. I will never do business with Budget/Avis again
Cons: be sure to check weekly rates. It would have been $100 cheaper to rent for the week instead of for 5 days like we did. That's madness, by the way.
They didnt have the minivan we booked. The hotline suggested we drive to another location to get one and we did. They didnt have one either and then we were 4 hours behind schedule at the end of all of it.
After our trip, the car was dusty from camping inside (no sand or mud, just dust and maybe some grass) and they wanted to charge us $25.
I highly recommend renting for one day less than you need and simply dropping it off the next day for a $10 late fee. TEN DOLLARS!! Why does it cost $150/d to rent but only $10 a day if you are "late"???