Pros: Although difficult to find, the Enterprise Rental facility in Wake Forest, NC was well managed, with a quick transaction to get into the vehicle. They had communicated with me the day before about the vehicle type which was very important. Vehicle was very clean.
Cons: I don't rent cars very often, and I didnt expect all the taxes and fees for a total cost of over $100 then the reservation cost for 13 day rental. I believe enterprise elected to use the collection of the 8% highway use tax from the rentor instead of including it with the vehicle rental. This was an unexpected additional $57, and is the reason I gave it a 3 star rating for value. Just pay the 3% and include that In the rental cost and help out the highway trust fund.
Jul 24 2017
Pros: Pick up and drop off was easy. Employees were great.
Cons: Car was older (40k miles). Broken tail light which I had to take in to get fixed. Tire pressure was wrong so I had to inflate at a gas station. Wiper blades were worn so it was hard to see during rain. Seat belt sensor was broken so it went off a lot even though belt was fastened. All little things but things I rent a car to avoid.
Cons: You told me to pick up my car at 12:00 well they closed at twelve so when i got there at 12:15 i was unable to get a car and they werent open on sunday so i had to wait till monday for a car by wich time they were out of compacts so i had to spend a bunch more money on a midsize.
Mar 30 2017
Fine. Low hassle.
Pros: Speed of getting to the vehicle
Free upgrade to mid size becuase they were out of compact- (had better gas mileage than my compact)
Cons: A little confused about where it was exactly, but that was becuase of how the referring site listed the address.