Pros: I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.
Apr 17 2017
There is no after hours pick up like the website suggests.
Cons: Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.