Cons: They lost my reservation. The store wasn't staffed during business hours (the doors were locked and a number was posted on the door). When I called, they said they closed early because they ran out of cars and accused me of making up my reservation.
Jan 25 2017
Pros: The car was clean and well maintained. Comfortable for 4 people and the luggage for 4 people. Trip was fast and furious because of a family death. Car was good on gas and very comfortable ride.
Cons: When I arrived at the small rental office I was told my car was no longer available because I was more than an hour late. Even though I had reserved the car with a CC. The clerk was not overly friendly and acted as if she was doing me a favor by looking for another rental in a full size car. I most likely will return to Enterprise for my future car rental needs.
Cons: Pick up was supposed to be at 8am but because only one staff member was there and she was dealing with a customer who was renting a moving van, she couldn't even start helping me until 8:30. Then she couldn't find my reservation. The delay caused me to miss one of my meetings.