Pros: Very inexpensive, especially for a 1-way rental. Gave me a 4-wheel drive SUV as an upgrade for free due to snowy weather & bad roads. Great customer service!
Apr 4 2016
Hard sell not appealing
Pros: Vehicle was clean and full of gas. No issues with vehicle.
Cons: The hard sell to purchase the insurance gets old. I rent quite a few vehicles and do not need to purchase the coverage. They go on and on about how you need it.
Apr 4 2016
Pros: Great check-in service, they had everything ready for me when I arrived, very fast, good explanations, clean ride (inside and out) and just overall great experience.
Cons: The brakes squeaked on the pickup I rented, but that wasn't a big deal... just a minor annoyance.
Jul 22 2016
Only Credit Card?
Cons: I wasn't aware that you needed a credit card to rent a car. I don't rent cars very often and I've been in Japan the last 3 years so I couldn't tell you the last time I rented a car, but I used debit in the past. When I got to the counter and found out that I couldn't get my rental to drive across country to visit family, I had to go through another place and it ended up costing me 3 times the amount. Was very frustrating.
Aug 24 2016
Great for long distance trip
Pros: Free pickup in our area was such a convenience for me. Check out and check in was very quick. I didn't have any problems from beginning to end. The car was new and performance was outstanding for the entire time. Drove through many states and was pleased that all went well.
Pros: They vehilce was clean inside and out. It rose smoothly. But it was a newer car so that is to be expected
Cons: I had a reservation for the rental. I got to the Alamo car rental place in Sioux Falls South Dakota, at 09:00 instead of 12:00 to pick up. The lady never told me there would be a charge for early pickup. I would have waited till 12:00 . Not a big deal. I was quoted $138.00 for a two day rental of the vehicle. I got charged $271.00 for the two days. So they took out $500.00 + out of my bank account. When I returned the vehilce in Fargo North Dakota, the same day ( 4 hours later) they ended up charging me the original price of $138.00 for the one day..... If Alamo car rental just doubles the reservation amount every time I will not be renting from Alamo again. Also when I picked up the vehicle from Sioux Falls, when they gave me the keys they guy said "is it you that rented the shi**y sonic? It is a peice of sh*t"