Cons: Was quoted $213; charged over $400. Asked if I had noted the mileage on the vehicle and made me feel in error that I had not. I will be much more vigilant the next time that I rent a car from someone else...
Feb 4 2017
Pros: Great, fast service. The car even had an ice scraper which was very much needed for my trip through South Dakota.
Feb 24 2017
Pros: Was easy to get and return car
Apr 3 2017
Pros: They worked with me and were very friendly. They did not have the car i had booked instead gave me a larger one without extra charges!
Apr 8 2017
Pros: Efficient pick up and drop off service. Great cars.
May 2 2017
Pros: quick pickup and drop off. Car was clean
Cons: The quoted price was $80 for 3 days, but we got charged for $120! They were dishonest about the extra charge. They never mentioned that we got charged extra. It was when I read the receipt carefully that we found that they over-charged us money
May 19 2017
Pros: Everything but price
Cons: Price more than double what most airports
May 25 2017
Pros: The check in and out process.
Cons: The additional charge for another driver. My husband and I are covered under the same insurance, why is there an added charge for the other to drive? Why just AAA. If price is the same, I will choose the other rental cat company for this reason.
Jun 1 2017
Pros: Loved the car, a Mazda 3. Was cute and great on fuel
Jun 28 2017
Pros: Nothing we did not get the car
Cons: Fine print. It said we needed a major credit card we missed that point and almost ruined our trip. So no credit card no car made us sad and depressed. Live and learn for next time.
Pros: They vehilce was clean inside and out. It rose smoothly. But it was a newer car so that is to be expected
Cons: I had a reservation for the rental. I got to the Alamo car rental place in Sioux Falls South Dakota, at 09:00 instead of 12:00 to pick up. The lady never told me there would be a charge for early pickup. I would have waited till 12:00 . Not a big deal. I was quoted $138.00 for a two day rental of the vehicle. I got charged $271.00 for the two days. So they took out $500.00 + out of my bank account. When I returned the vehilce in Fargo North Dakota, the same day ( 4 hours later) they ended up charging me the original price of $138.00 for the one day..... If Alamo car rental just doubles the reservation amount every time I will not be renting from Alamo again. Also when I picked up the vehicle from Sioux Falls, when they gave me the keys they guy said "is it you that rented the shi**y sonic? It is a peice of sh*t"
Oct 31 2016
Pros: Everything. Car made our trip even better.
Cons: Nothing. If I were to answer this completely accurately, I would say the only down side was that the car wasn't mine . It was excellent.
May 10 2017
Sam the agent gave best service ever
Pros: Attentive to our needs
May 24 2017
Pros: The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
Jun 13 2017
Cons: The woman at the counter at pickup was extremely rude to each person in line.
Jul 24 2017
Pros: Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.
Cons: Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.
Pros: Free pickup in our area was such a convenience for me. Check out and check in was very quick. I didn't have any problems from beginning to end. The car was new and performance was outstanding for the entire time. Drove through many states and was pleased that all went well.