Pros: I liked everything about this car rental experience.From the moment I got car until I returned it and all questions in between, I was treated wonderfully. The gal I worked with was K J, this young lady is definitely an asset to your staff, I can't say enough nice things about her!
Jan 2 2017
Pros: I've rented from Enterprise for the last 13 years and love it each and every time!
Cons: I was 9 minutes late to pick up the car after the closing time for that location. There were still 2 people inside who would not help me, even though I had a reservation. I have yet to receive my refund, even though I have called and emailed multiple times. Funny part is, I went to Enterprise right down the road and they also close at 1pm. The woman inside was very nice and had no issue helping me rent a car, even though I was a late walk in. Hertz is absolutely terrible.