Pros: staff were friendly and were working hard to check people in and out on a very busy Sunday. in they end they made it all work and got everyone into a vehicle. staff were very helpful.
Cons: I didn't realize they'd give my car away if I didn't show up at the pickup time - never had that happen before. so I got stuck w a heavy duty pickup truck instead of a car. yes, I was late, but the reservation doesn't say if you're late we might give your car away.