Reviews for Enterprise in Queens
- All reviews 100%
Sep 19 2017
Cons: I was told to call a half hour before my pickup, to make sure I was picked up on time. I called at 0930, then again at 1000 and again at 1030 at which time I was put on hold for almost 15 mins then I was told someone would be there to pick me up. Once at the office there were 5 men sitting around a desk laughing, maybe these weren't the men that could have picked me up but it was unprofessional to have the sitting around laughing it up. The car smelled like smoke and was dirty on the inside. Won't go back to that office.
Jul 6 2017
Good Car Rental
Pros: We've used Enterprise a couple of times and have always been happy. The car was what we expected, and it was clean and in good shape. Good value for the money.
Jun 22 2017
Pros: The workers were nice.
Cons: I did not like that I had a reservation for 4pm but when we showed up an employee had taken our car somewhere and we had to wait 30min or more to get into our vehicle- which ended up putting us an hour behind for our out of town show we were trying to make it to. I did not like that the car only had half a tank of gas when I got it. It also had ashes clearly left in the car from a previous driver. Not in an ash tray just in random places all around.
May 6 2017
Worst Service I've ever had
Pros: The staff was friendly
Cons: Had a reservation when I arrived they didn't have 1 car available.