Pros: I like the professionalism and the energy that the agentsame have when picking up or turning in the cars. They make the process easy.
Cons: No negatives
Sep 27 2016
Pros: Process was easy from beginning to end. Pick-up was quick and the people at the Clifton Park location were very helpful. I called with some questions after picking up and they were very flexible with changing coverage options. Great experience with Enterprise.
Oct 24 2016
Pros: everything was super good, good deal, good price, excellent care. I recommend it
Pros: It could not have been easier, in and out efficiently with great customer service. Had to extend a few days and they kept the weekend special rate I started with. Exceptional
Feb 1 2017
Disappointed with second reservation
Pros: Ease of pickup and drop off
Cons: My first rental was paid for one week. I reserved another rental online for a second week. When I returned the car from the first week contract, I expected to get a different car for the second week, instead they just gave me the same car I returned without cleaning or washing it. They told me that they didn't have any other compact size car available. Since this reservation was a totally separate contract, I felt that a different car should have been assigned. This was not a two week reservation, but two separate one week reservations. They should have issued a different clean car.