Pick-up location | Rockwall |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Premium, Standard, Standard SUV |
Rental locations | 5 |
Airport locations | 0 |
Popular agencies | Budget, Hertz, Avis, Turo |
Economy | $26/day |
Compact | $27/day |
Intermediate | $28/day |
Standard | $30/day |
Full-size | $28/day |
Minivan | $53/day |
Premium | $33/day |
Luxury | $39/day |
Intermediate SUV | $31/day |
Standard SUV | $41/day |
One location in Rockwall
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Reviews
6.0 Okay
May 2021
Pros:
The gentleman who helped me when I had to go to the Frisco location in order to get an SUV.Cons:
The gentleman at the Rockwall location when I dropped off the car was unhelpful and accused me of causing damage to the vehicle that was there when I picked up the vehicle just because I could not locate my pink slip.10.0 Wonderful
Apr 2021
Cons:
I'm still using the car but it was great nothing wrong people were great!!! Thank you was great!2.0 Poor
Jan 2022
1.9 Poor
Jul 2021
7 locations in Rockwall
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Reviews
4.8 Mediocre
Sep 2019
Pros:
Staff was incredibly friendly.Cons:
Car smelled like smoke. Also was told to return with half tank but car had closer to a quarter tank.7.2 Good
Oct 2018
Cons:
Drop off took forever. No one was in the office for over 10 minutes10.0 Wonderful
Sep 2017
Pros:
Everyone was polite and extremely friendly.Cons:
Everything was awesome!!!10.0 Wonderful
Mar 2017
Pros:
Consideration of us with our specific needsCons:
?2.0 Poor
Dec 2016
Cons:
I arrived 2 minutes past closing time. I could see the workers inside the office and knocked on the door. I can see them looking up at me but they would not help me. Would not open the door or answer their phone. They must have known that they had a car reserved. I called customer service and all they could do was refer me to a branch too far for me to go to. It seems these people have no concept of "Customer Service" or just making a little extra effort to provide quality .And now I have lost the fee for insurance even though it was not usedOne location in Rockwall
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10.0 Wonderful
Oct 2021
1.9 Poor
Aug 2021
One location in Rockwall
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Reviews
2.0 Poor
May 2021
Pros:
There was nothing to like. No vehicle available....Had to make other last minute plans.Cons:
Could have held people to their rental period agreement and pick up the vehicles that were nit returned when they were due.2.0 Poor
Apr 2021
Cons:
Make sure you return clean! We had furry blankets on our trip which left a little fuzzy, and the jerk tried to tell me it was going to cost 400.00 to clean. And check engine light came on upon returning home. I will never rent fro Rockwall Hertz again and tell my Government coworkers the same.2.0 Poor
Dec 2020
Pros:
The priceCons:
For them to actually be open when I need to pick up my rental.8.0 Very good
Jul 2017
Cons:
The jeep compass sucks8.8 Very good
May 2017
Pros:
Great vehicle.Cons:
Would have been nice to have a DVD player in this van for the kids (long trip).2.0 Poor
Sep 2022