1.9 HorribleAug 25 2021
I called several times for information and all it did was ring. It didn’t go to voicemail. Sure enough, I drove an half hour to find out that on commercial vehicles, I have to have a credit card and on regular vehicles, an advance reservation to use a debit card. You need to answer your phones.
6.4 GoodMay 21 2019
The costomer service! The office spelled like smoke!
6.0 GoodMar 15 2019
Staff at the airport was nice. But on the time of booking they booked us at a location far away from the airport and the front desk service person could not find our reservation. Also we had to extend the rental later and the lady scheduling the change request talked fast and was very hard to hear.Sending the car through a maintenance inspection and putting and air freshener in the car. It had a musty old odor of a smoker.
8.4 ExcellentAug 3 2018
Rental carReally liked the car! 2018 Niessan Altima. The gas mileage was amazing! On one tank of gas, unleaded, that car drove 600 miles!! Really!! Price was good. The guys were professional.I returned back early, but they are closed Sunday, So had to have the rental an extra day.
6.0 GoodJan 30 2018
Didn't get the carI was unable to rent the car due to not having a credit card. Now they are charging $80 to cancel.
2.0 MediocreDec 25 2017
You gave me a reservation but they didn't have a carAfter a 70$ cab ride to the hertz rental car location where you have me a confirmation of reservation they didn't have a car to rent. Thanks for nothing. Kayak is a terrible service.
8.8 ExcellentMar 27 2017
Great priceReliable car for a long road trip. Good gas mileage. Price when I checked out was actually $2 less per day then original quoted.The location was tucked behind another building and the small sign had blown over from the wind that day, so I had driven right by, but when I called to ask where they were located they explained. The smell of the deodorizer was horrible when I first picked up the car I had to drive with all the windows down, later in the day I could smell the deodorize in my hair!!
4.0 OkayJan 1 2017
My car type wasn't available after booking on your site