Recent Reviews
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4.0
Sun City Hertz
Cons: When we tried to use a different card to use a different driver, they said that we couldn't. We could only use the card we used online.We showed them the terms that were online and they ignored them. My wife was not feeling well and we wanted to change drivers but did not want to pay the extra. Poor service, no options and either the terms on the site were wrong or they don't know what their terms are. Last time with Hertz.
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6.4
Disrespectful staff-unprofessional
Pros: Car was great
Cons: The young girl was disrespectful. No apologies for her mistake. Did not smile or thank us or say “I hope you’ll come again” Left A very bad taste.
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10.0
Fast check out
Pros: Car was very clean. Easy checking it out from our reservation. Staff was great and friendly. I’d recommend.
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10.0
Pros: Smooth transaction
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4.0
Pros: The workers at the office were great.
Cons: The car was in very poor condition, it had a huge dent in the back of the car plus scratches all over. And the inside of the car smelt like cigarettes.
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10.0
Pros: Every thing was great
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6.4
Cars was nice. Service sucked!
Pros: The car
Cons: Car wasn't there when I went to pick it up. I had to return the car during closed hours. When i called to confim the return of the car, the representative said I hadn't returned the key and tried to sell me a story of trying to contact me on the phone to return the key. When I questioned him about parts of this story he miraculously found the key. The only upside of this rental experience was the car I finally did get was really nice.
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10.0
Amazing Customer Service
Pros: Renting a car from this location was amazing! Outstanding customer service...will definitely try to rent from this location again in the near future!
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4.8
Pros: Lots of room in vehicle
Cons: Seats very uncomfortable
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10.0
Pros: Easy, no hassles and friendly service.
Cons: Optional insurance was not needed or explained upon purchase as my own car insurance provided same coverage. Also, coverage is only reimbursed after you pay out of pocket for initial repairs.
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10.0
Fast check out
Pros: Car was very clean. Easy checking it out from our reservation. Staff was great and friendly. I’d recommend.
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10.0
Pros: Smooth transaction
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10.0
Pros: Every thing was great
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10.0
Amazing Customer Service
Pros: Renting a car from this location was amazing! Outstanding customer service...will definitely try to rent from this location again in the near future!
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10.0
Pros: Easy, no hassles and friendly service.
Cons: Optional insurance was not needed or explained upon purchase as my own car insurance provided same coverage. Also, coverage is only reimbursed after you pay out of pocket for initial repairs.
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4.0
Sun City Hertz
Cons: When we tried to use a different card to use a different driver, they said that we couldn't. We could only use the card we used online.We showed them the terms that were online and they ignored them. My wife was not feeling well and we wanted to change drivers but did not want to pay the extra. Poor service, no options and either the terms on the site were wrong or they don't know what their terms are. Last time with Hertz.
review from
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6.4
Disrespectful staff-unprofessional
Pros: Car was great
Cons: The young girl was disrespectful. No apologies for her mistake. Did not smile or thank us or say “I hope you’ll come again” Left A very bad taste.
review from
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4.0
Pros: The workers at the office were great.
Cons: The car was in very poor condition, it had a huge dent in the back of the car plus scratches all over. And the inside of the car smelt like cigarettes.
review from
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6.4
Cars was nice. Service sucked!
Pros: The car
Cons: Car wasn't there when I went to pick it up. I had to return the car during closed hours. When i called to confim the return of the car, the representative said I hadn't returned the key and tried to sell me a story of trying to contact me on the phone to return the key. When I questioned him about parts of this story he miraculously found the key. The only upside of this rental experience was the car I finally did get was really nice.
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4.8
Pros: Lots of room in vehicle
Cons: Seats very uncomfortable
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