Venice Car Rentals

Cons: It's not clear when you book that this is not the airport office.... they are a franchise so the airport place won't take any reservations made for the Airport Road office (yes, really confusing). Made it a bit later than the reservation time and the Airport Road place was already closed so the airport office didn't grant the reservation or the price... Ended up making another reservation on site with Alamo.... Poor experience

Cons: I couldn't rent the car as the person behind the counter was clearly computer illiterate, and frazzled that I was there to pick up a rental car! She couldn't follow simple instructions from her manager over the phone to complete the rental transaction and I had to go online through budget's website directly to rent the car! The service was also very slow and of poor quality, maybe Budget needs to clean house!

Cons: The car was not at the airport I put in for pickup. I ordered the car from SRQ airport in the search box. The rental location was in the middle of Sarasota, I could not get the car.

Cons: The pick up location was 15 miles away. I had to Uber there only to find out they closed. I had to borrow a car for the weekend. Budget said they couldn't help me until Monday when their manager got in. The manager said they couldn't help because I booked through Kayak. Looking at the paperwork it didn't state off site rental.

Cons: I was not informed that the pickup locations was only open until 2 pm. I had arranged for a 2 p.m. Pickup and arrived at 2:20 only to be locked out and unable to get my rental.

Cons: When I went to the counter I was told I didn't have a car with them. When I got through to another budget office I was told the opposite and that they were mistaken at the airport counter. At that time there was a long line. I had my husband book another car on his computer. it cost me time and money which I did not appreciate

Cons: When we arrived at the Sarasota Airport on a Sunday, the Budget Rental car site that we had the agreement with was closed. It is an off-airport site. We had to rent from the Budget site at the airport. That cost us $300 more for the 2 week rental!

Cons: Extremely rude and unhelpful staff at 3 separate points of interaction during our rental process.

Cons: Interior of car was sandy and lots of dog hair. Had to clean it before use and wipe down the interior for dust.

Cons: I had a 9 am pick up time. I was dropped off at Avis promptly at 9 am. The attendant was 20 minutes late opening the office door. I stood in the 37 degree weather waiting for him. There was no apology for his lateness. He was not knowledgeable about the vehicle as I wanted to upgrade from an economy car to a car with all wheel drive or 4 wheel drive and he knew nothing. He told me to walk around the lot and look for myself. When I finally got my car I got on the road. Somewhere in North Carolina the tire pressure light came on. I called Avis and they gave me a number to call when I called the office was closed. I drive home about 300 miles with the warning light on which made me super nervous and very very uncomfortable.

Cons: The price in Sarasota was expensive.

Cons: What I just said

Cons: ENDED UP WITH SMOKER WIFE UPSET

Cons: I wish the confirmation was more clear that the pick up location was not the airport.

Cons: Car was a little smaller then I thought it would be

Cons: They were very busy and the parking is incredibly limited. They did offer us a discount-the vehicle was a little beat up on inside-but they made sure they documented this.