Pros: Vehicle was fine. Had some initial problems syncing my phone with it, but that wasn't Enterprise's problem, just had to read the manual. It wasn't intuitive as some other vehicles.
Cons: Once again, they did not have the type of vehicle I reserved. This time they upgraded me to a small SUV (Ford Escape). I rent a car to go out of town on business. I want something that rides good on the interstate. I always reserve a full size car. The last two times, they either offers me a compact instead or had nothing to offer at all.
May 22 2017
Cons: they didn't have a car for me, so I ended up having to take my own truck!!
Jun 28 2017
Wasn't able to get the car
Pros: They had my reservation.
Cons: The person picking up/driving the car must use their own credit card. I was going to rent a car for my sister to pick up and drive from Texas. She didn't have a credit card, but she had a debit card. Unfortunately, we didn't know there was a $200 deposit to use the debit card. Had I known, I could have wired the money to her. I tried talking to a manager. No exceptions. Tough luck. All the car rental places are the same. It would be nice if they could find a way to tell you about the total charges up front, or have a way to let others cover the cost for travelers. What about people who want to treat a newlywed couple?
Jun 30 2017
Pros: This was my first time to rent a vehicle and was pleasantly surprised at the ease of it.