Pros: IN and OUT with little delay and total consideration and courtesy. m Good car.
Cons: Getting in and out is somewhat complicated and difficult.
Dec 19 2015
Pros: Everything was in order and went smoothly.
Jul 26 2016
Pros: The staff at this location was amazing! Very friendly, helpful, and kind gentlemen. The compact I reserved was unavailable, so I was upgraded to a sedan- Buick Verano! Beautiful and such a smooth ride. A great experience- I will definitely be using this Hertz in the future!
Pros: The service especially at the drop off in LA was very friendly and good. The car was excellent.
Cons: KAYAK, you sold me an insurance, that Budget did not accept. That's VERY BAD! So I had to pay twice, because my first insurance was useless. How can you do that???????
And, again VERY BAD: The adress for drop off was wrong - 22 miles away from LAX. A fault of the Budget agency in Vista, I think. Fortunately, I followed the signs and found the drop off-station close to the airport.