Pros: I forgot my sun pass Advice at them when I drop off the car rental. Please ask them about it because I will come back after ten days, so I will take it.
Oct 24 2015
Pros: Clean car, friendly staff
Cons: The car was difficult to locate when picked up. It also had a push button start and I had no idea how to start it. I had to google how to start the car. Staff should've been aware of this and given instructions
Dec 10 2015
Pros: the smooth process it took me to rent and return the car.
Dec 28 2015
BRAND NEW VAN!
Pros: Loved that it was brand new with that NEW CAR SMELL!
drove great, friendly & fast service at the counter at MLB.
Cons: too new - was paranoid to damage it!
Feb 13 2016
Pros: Very pleasant and efficient agent. Told of upgrades, options. Was not pushy. Have rented with Budget many times and will continue to do so. Would highly recommend.
Feb 23 2016
Pros: Speedy pick up and drop off. Everyone was nice and helpful. The second time I received an upgrade at no charge! Loved Melbourne!
Feb 25 2016
Pros: Very good experience. Upgraded for no extra charge.
Cons: Vehicle was not cleaned on outside when picked up
Feb 25 2016
Pros: Value and helpful staff at Melbourne Airport pick up
Cons: The radio on the car didn't work - kept turning itself off. No one at Orlando drop off to tell them about the problem - they just scanned the barcode, handed me the receipt and walked away.
Jun 19 2016
Pros: Easy return - close to the airport.
Cons: At Melbourne Airport, they charged my card despite me asking to pay in cash and then argued with me when I asked to reverse the charge saying it would just be easier to leave it on the card. I was late for a flight so just stopped arguing about it and left the charge on my card.