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Winter Garden car rental reviews and directory
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Winter Garden
13999 W. Colonial Drive
+1 407 654 2242
4442 W Colonial Dr
+1 407 297 0319
5520 L B Mcleod Rd
+1 407 480 5055
- 6.0
- 6.9
- 6.5
- 4.9
- 6.2
Recent reviews
7.2 Good
Oct 24 2016
Pros: Representative showed me how to use certain car features.
Cons: My pick up time was delayed, cutting it very close to closing time for Enterprise office.
10.0 Excellent
Oct 25 2016
Simple and Easy
Pros: I booked with Kayak the day before and had no problem picking up the vehicle the next day. It was almost brand new with barely 30,000 miles on it. It was clean and drove like a dream, it really helped us get around and was very reasonably priced.
Cons: The only thing they could do differently is maybe have a dedicated person to answer the phone, I had a question and the phone rang for almost 7 minutes before someone was able to answer. It was ringing when I went to return the vehicle too and since all the agents were busy it rang for almost 10 minutes.
7.6 Good
Feb 20 2017
Pros: staff was friendly and helpful
Cons: car was not at airport and there was no shuttle to take us to the rental lot if we wanted to rent the car at the airport we needed to pay 160.00 more needless to say I was not very happy I took a taxi to the other location. there should be a notation stating that the car is not at the airport when the rental is set up
2.0 Poor
Mar 14 2017
Poor service
Pros: Nothing went to pickup the car and found out wrong place the place closed at 2 we arrive at 4 had to pay5double the price then was quoted.
Cons: Not being told that the location was far away from the airport
7.2 Good
Mar 15 2017
Cons: Charged an extra 2 hours when I brought back car at correct time. If I hadn't pointed this out and received a $24 credit, I would have paid this fee for no reason. Also, at time of pickup was told that pickup location for car was off site of airport. Luckily girl allowed for a same day transfer and honored my weekly rate of $299 but I could of ended up paying well over $500 when this wasn't disclosed at time of booking.
4.4 Okay
Apr 22 2017
Pros: nothing
Cons: they held $200 as a deposit which was never informed while booking, why would i give extra deposit when i am giving my credit card info.
Also they gave me a hatchback coupe, i could not even carry 2 bags in that car, this is what i haven't paid for,
8.0 Good
Dec 7 2016
Pros: Smooth ride.
Cons: Touchy brakes. Vehicle glass could have been cleaner.
10.0 Excellent
Oct 17 2016
Pros: Mary at the Convention Center worked diligently to get us a car to get out of the Hurricane zone. It was greatly appreciated. A young man "Neal?" at the nearby Enterprise location was an equal partner in the effort. We were able to miss the bulk of the storm and get to Orlando safely.
8.8 Excellent
Dec 27 2016
Customer service
Cons: You could improve customer service at the time of pick up,
2.0 Poor
Feb 21 2017
Misleading
Pros: Nothing
Cons: The agency was actually off the airport property and would neither " pick us up" or the agency on premises would not honor the price or take us to the other site, great teamwork and customer service guys. I'll be sure to rent there again, Not!!
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Winter Garden
1500 Masters Blvd
+1 407 397 7941
1500 Oakley Seaver Drive
+1 352 243 2070
16851 State Road 50
4076545059
Lc Temp Clsd Until 01 Jul 2013
3523943327
- 6.5
- 7.0
- 6.0
- 5.5
- 6.5
Recent reviews
2.0 Poor
Apr 15 2017
Pros: Nothig
Cons: I didn't receive my vehicle. I was bombarded with a $200 deposit and had issues with my credit cards. They didn't take cash, and my cards wouldn't be accepted since they got declined while they had sufficient funds. Pretty pathetic and want my refund.
7.6 Good
May 11 2017
Hertz Customer Service Posture and Administration
Pros: The car was easy to drop and exit the final processing
10.0 Excellent
Jun 19 2017
Pros: EVERYTHING WAS EASY AND EMPLOYEE WAS FRIENDLY AND HELPFUL
Cons: NOTHING
5.6 Okay
Jul 7 2017
Cons: When I went to drop off the vehicle, the associate was on a conference call. He didn't bother taking the call off mute and didn't say a single word to me.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Winter Garden
1008 East Highway 50
+1 352 241 2062
9405 West Colonial Drive
407-253-2024
- 10.0
- 10.0
- 10.0
- 10.0
- 6.0
Recent reviews
9.2 Excellent
Sep 5 2016
Pros: Everything went smooth. Vehicle was great.
Cons: Too high of a cost for a 1 way rental. Not just budget every rental car company.
Car rental locations
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Avis
Locations in Winter Garden
1008 East Highway 50
+1 352 404 9771
17 travelers who rented a car in Winter Garden gave the car agency they used an average rating of 6.4