Pick-up location | Winter Garden |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Premium |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $55/day |
Compact | $55/day |
Intermediate | $55/day |
Full-size | $60/day |
Minivan | $78/day |
Full-size SUV | $106/day |
Premium | $65/day |
Luxury | $70/day |
Compact SUV | $68/day |
Intermediate SUV | $68/day |
Enterprise
7.2
Good
25 reviewsCleanliness
9.3
Comfort
6.6
Pick-up/Drop-off
6.6
Value for money
6.6
4 locations in Winter Garden
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Reviews
6.0 Good
Feb 2021
Pros:
Able to get us a rental last minute. Did have a long line of customers waiting.Cons:
Said no to the insurance and the agent even repeated it back that I didn’t want it but was still charged 29.99 a day for it.10.0 Excellent
Nov 2020
Pros:
Easy process, nice carCons:
They don’t pick up from MCO airport.5.6 Okay
Nov 2020
Cons:
Reservations mean nothing at Enterprise. I reserved a standard car and when I arrived I was told they didn't have any standard size cars available. They would have to put me in a Jeep Compass at my cost ($130 more for the week). After 1 hour of waiting and talking with employees they put me in a smaller car (Corolla) for the same price. I reached out via FB to Enterprise and was told someone would review this and get in touch. Nope, nothing. Will not rent from Enterprise again.10.0 Excellent
Jul 2019
Pros:
The staff was super friendly and helpful. The pickup and drop off process took less than 15 minutes.Cons:
Cleanliness of the vehicle when we picked it up could have been better.6.0 Good
May 2017
Cons:
- This enterprise was unwilling to pick us up at our location even though we were only around 8 miles away. - The employee did not communicate any information more than she had to. The reservation was in my name, but my boyfriend was going to be the only driver. Since it was on my card, she would not let him be the only driver. We had to pay an additional fee for a second driver even though I was not going to be driving the vehicle. We mentioned this to her and she did not seem to care and said the card had already been run. - We received a vehicle with a tank "slightly under full". It is difficult to know exactly how much gas was in the vehicle upon return.4.4 Okay
Apr 2017
Pros:
nothingCons:
they held $200 as a deposit which was never informed while booking, why would i give extra deposit when i am giving my credit card info. Also they gave me a hatchback coupe, i could not even carry 2 bags in that car, this is what i haven't paid for,Avis
7.0
Good
5 reviewsCleanliness
4.0
Comfort
6.0
Pick-up/Drop-off
10.0
Value for money
7.0
3 locations in Winter Garden
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Reviews
4.0 Okay
May 2021
Pros:
The front desk agent was very helpful but car was not cleanCons:
Make easier to park at hotels/resorts.8.8 Excellent
Apr 2019
Pros:
Staff was very friendly, efficient and pleasant, both picking up and returning. No issues with this location.Cons:
Vehicle smaller than I would have liked. Reserved a full size (Malibu or equal) was given a Kia Optima. Ran fine, comfortable, great fuel economy (37mpg). My only issue with the Optima is the low profile, I have a difficult time getting in and out of car, I always hit my head.10.0 Excellent
Jun 2022
4.0 Okay
May 2021
Pros:
The front desk agent was very helpful but car was not cleanCons:
Make easier to park at hotels/resorts.8.8 Excellent
Apr 2019
Pros:
Staff was very friendly, efficient and pleasant, both picking up and returning. No issues with this location.Cons:
Vehicle smaller than I would have liked. Reserved a full size (Malibu or equal) was given a Kia Optima. Ran fine, comfortable, great fuel economy (37mpg). My only issue with the Optima is the low profile, I have a difficult time getting in and out of car, I always hit my head.Hertz
4.8
Okay
23 reviewsCleanliness
4.4
Comfort
4.8
Pick-up/Drop-off
4.8
Value for money
4.8
2 locations in Winter Garden
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Reviews
6.0 Good
Mar 2021
Cons:
It's 2021 and they still don't have a chip reader!! So I couldn't use my credit card which carried the accident waiver and ended up having to purchase it from Hertz. Staff could care less about customer service. Do not recommend.2.0 Mediocre
Feb 2021
Pros:
Zero thingsCons:
This location is a disaster. You should not funnel customers to them in any way4.0 Okay
Dec 2020
Pros:
Location manager willing to work with us and try to make it right.Cons:
We were never told of a $200 deposit/hold on our credit card. We were given a vehicle that had front end damage and was not clean on the inside or outside and was not sanitized inside. The employee working with us, filled out our customer survey instead of letting us do it saying the vehicle had no damage and was clean. Both lies!..We were told we could exchange the vehicle at another location at our destination but being they did not do the paperwork correctly with the former front end damage the new location was unwilling to swap out vehicles.8.4 Excellent
Aug 2019
Pros:
Staff was helpful however unsure how to complete my reservationCons:
I reserved an SUV that I was hopeful would get close to 30 miles per gallon however I was provided a large SUV that averaged closer to 20 miles per gallon so it cost me more in gas9.2 Excellent
May 2019
Pros:
Seats was very comfortableCons:
The radio2.0 Mediocre
Oct 2018
Pros:
nothingCons:
Reserved my car 2 weeks prior and when I got to the location to pick it up and hour and half past my rental time i had to wait!!!! They didn’t have NOTHING. available for me! They were renting cars that were just beomg brought back in with no inspection! Ridiculous will NEVER rent from Hertz again!Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Winter Garden
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Reviews
10.0 Excellent
Jun 2019
Pros:
Quick and efficient, vehicle was newer model, very comfortable.Cons:
Nothing. Representative was pleasant, friendly and handled the transaction very quickly4.0 Okay
Jan 2018
Cons:
I thought I was making a reservation with unlimited mileage. After I returned the vehicle, I received another bill. Will never recommend Budget again.9.2 Excellent
Sep 2016
Pros:
Everything went smooth. Vehicle was great.Cons:
Too high of a cost for a 1 way rental. Not just budget every rental car company.10.0 Excellent
Jun 2019
Pros:
Quick and efficient, vehicle was newer model, very comfortable.Cons:
Nothing. Representative was pleasant, friendly and handled the transaction very quickly4.0 Okay
Jan 2018
Cons:
I thought I was making a reservation with unlimited mileage. After I returned the vehicle, I received another bill. Will never recommend Budget again.9.2 Excellent
Sep 2016
Pros:
Everything went smooth. Vehicle was great.Cons:
Too high of a cost for a 1 way rental. Not just budget every rental car company.