Very good location. Helpful staff.
3 stars
Fairfield Inn and Suites Chicago Downtown-River North
Photos of Fairfield Inn and Suites Chicago Downtown-River North
Overview
The Fairfield Inn & Suites Chicago Downtown/River North hotel offers 24-hour fitness facilities near the Wrigley Building and Tribune Tower. This downtown hotel is also close to Chicago Theatre, Grant Park, Water Tower Place, Ford Center for the Performing Arts Oriental Theatre and the Chicago Cultural Center. Plenty of local restaurants, shops, and nightlife can be found nearby, as well.
Valet parking is available for a daily rate. This hotel does not offer self-parking. There are 180 guest rooms and suites available with smoke-free accommodations throughout. Complimentary WiFi is provided in all guest rooms and public areas and a free buffet breakfast is served each morning. Room service is offered for guests and there is also a 24-hour business center at the hotel.
The hotel has a snack bar and a public computer station for guest use, along with coffee and tea served throughout the day. There is a lobby lounge area with furniture for guest enjoyment and the hotel front desk offers 24-hour service. Daily housekeeping and connecting rooms are also offered. Pets are not allowed at this hotel.
Guest laundry facilities are available at this hotel, which also offers dry cleaning and laundry service, tours and ticket assistance, and luggage storage. Guest rooms include premium bedding, premium TV channels, a desk and phone, coffee and tea service, ironing amenities, and a private bathroom with complimentary toiletries. Rooms also include a refrigerator and wired Internet access. Hypoallergenic bedding is available upon request.
Latest deals for Fairfield Inn and Suites Chicago Downtown-River North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Fairfield Inn and Suites Chicago Downtown-River North
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Sofa
- Telephone
- Storage available
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle rental
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Fairfield Inn and Suites Chicago Downtown-River North
8.4
Very good
1399 verified ratings
Wonderful
842
Very good
278
Good
150
Okay
35
Fair
40
Mediocre
24
Poor
30
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff, particularly in the breakfast area. The location was also a highlight, providing convenience and safety. However, many reviews mentioned issues with noise from outside and the lack of adequate parking facilities, which detracted from the overall experience. Breakfast received positive remarks for quality and variety, but some guests found it inconvenient to access parking.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.4 out of 10
712 reviews
8.9 out of 10
23 reviews
9.2 out of 10
3 reviews
9.7 out of 10
3 reviews
All reviews
Pros (+) Nothing bad to say. One of the best hotels stays I have had in a long time...
Pros (+) Friendly, curious and helpful staff. One of the best I have encountered. Every hotel staff should model themselves after these professionally.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary WiFi, a free buffet breakfast, a 24-hour business center, and a lobby lounge area for guest enjoyment. Additionally, the hotel provides guest laundry facilities, dry cleaning and laundry service, tours and ticket assistance, and luggage storage.
What can I expect from the hotel's staff and customer service?
Guests can expect friendly and helpful staff, as mentioned in several reviews. The breakfast staff, especially Javier and Fannie, received exceptional praise for their service. The front desk offers 24-hour service, and the housekeeping staff is efficient and attentive.
Is the hotel's location convenient for exploring Chicago?
The hotel is centrally located, within walking distance of Chicago's main landmarks, restaurants, and nightlife. It is close to the Chicago Theatre, Grant Park, Water Tower Place, and the Chicago Cultural Center. The location is described as safe and convenient for exploring the city.
What practical amenities does the hotel offer?
The hotel provides premium bedding, a desk and phone, coffee and tea service, ironing amenities, and a private bathroom with complimentary toiletries in all guest rooms. Additionally, rooms include a refrigerator and wired Internet access. Hypoallergenic bedding is available upon request.
When is the best time to visit the hotel?
The high season is in June, and the low season is in December. Visitors can plan their stay accordingly to enjoy the best of what the hotel and Chicago have to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Fire Station
Consider requesting a room away from the fire station across the street to minimize noise disruptions, as some guests reported hearing sirens during their stay.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to numerous restaurants and shops, providing plenty of dining choices within walking distance.
Consider Alternative Parking Options
Given that valet parking is available for a daily rate, consider exploring nearby parking options to potentially find more cost-effective alternatives.
Request Assistance from the Friendly Staff
Guests praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Javier and Fannie, who went above and beyond to ensure a pleasant dining experience.
Utilize the 24-Hour Business Center
If you require business facilities, make use of the hotel's 24-hour business center, which can be convenient for work-related needs during your stay.
Take Advantage of the Complimentary Breakfast
Start your day with the free buffet breakfast, which was highlighted as a positive aspect by many guests, offering a convenient and satisfying way to begin the day.
Consider Hypoallergenic Bedding
If you have allergies or sensitivities, consider requesting hypoallergenic bedding, available upon request, to enhance your comfort during your stay.
Enjoy the Lobby Lounge Area
Spend some time in the lobby lounge area, which provides a comfortable space for relaxation and enjoyment, as mentioned by guests.
Plan Sightseeing with Tour Assistance
The hotel offers tours and ticket assistance, making it convenient to plan and book sightseeing activities and experiences during your stay.
Take Note of Check-in/Check-out Times
Be mindful of the hotel's check-in and check-out times, allowing flexibility for your arrival and departure plans.
Location
60 West Illinois Street, Chicago, IL 60654
What's nearby
- Michigan Avenue Bridge0.3 mi
- Chicago Theater0.4 mi
- River North0.4 mi
- Michigan Avenue0.4 mi
- Magnificent Mile0.4 mi
- Museum of Contemporary Art0.6 mi
- Millennium Park0.7 mi
- Art Institute of Chicago0.8 mi
- Willis Tower0.9 mi
- Chicago Board of Trade Building0.9 mi
- Grant Park1.1 mi
- Harpo Studios1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn and Suites Chicago Downtown-River North
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $403 |
Average price (weekend night) | $267 |
When to book a room at Fairfield Inn and Suites Chicago Downtown-River North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn and Suites Chicago Downtown-River North
FAQs when booking at Fairfield Inn and Suites Chicago Downtown-River North
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.3 mi |
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