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The Ritz-Carlton Chicago
5 stars

The Ritz-Carlton Chicago

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States
Chicago, IL
See location+1 312 266 1000
From
$398
Cheapest

rate per night

8.4
Very good
based on 256 reviews
256 reviews
Room type
Provider
Nightly total
Standard room
Deluxe room
Double room

Photos of The Ritz-Carlton Chicago

Overview

The Ritz-Carlton in Chicago, Illinois is arguably the most iconic place to stay in a city filled with several high quality hotels. It is known not only for its cozy and well-furnished rooms, but also for its exemplary customer service.

There are a variety of room options to select from including standard rooms with lake or city views, suites as well as complete apartment-style housing. The standard rooms are nearly 400 square feet and include marble bathrooms. The suites are offered in three different varieties: Navy Pier (2 bedroom), Ambassador or Presidential-style. One and two bedroom apartments are between 1,300 and 1,750 square feet. Most rooms feature breathtaking views of Chicago.

The Ritz-Carlton in Chicago has four different dining options. All of them are upscale and highly acknowledged. The Torali (Italian steakhouse) is distinctively different from the Cafe yet equally enjoyable. The Torali bar offers an indoor, main floor seating area along with a rooftop section that overlooks the "Magnificent Mile".

Since many travel to Chicago for business the hotel features a gigantic meeting space. The conference center is over 25,000 square feet and can support meetings of up to 1,200 people. It provides on-site visual and audio equipment, as well as staff that can put together a presentation for your organization. Weddings are also hosted at the massive facility.

Additional amenities at the hotel include high speed internet, a large fitness center, spa treatment and more. In-room features include thick terry bathrobes and slippers, room service, built-in safe, down duvets and pillows on the bedding, and Nespresso coffee machines.

8.4
Very good rating
Based on 256 verified guest reviews

Latest deals for The Ritz-Carlton Chicago

Tue 7/8
Wed 7/9
Executive room
1 king bed
1 king bed
bed type unknown
Standard room
bed type unknown
1 king bed
2 double beds
King room
1 king bed
1 king bed
1 king bed
Deluxe room
1 king bed
bed type unknown
1 king bed
Luxury room
2 double beds
Double room
2 double beds
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Ritz-Carlton Chicago

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business center

General

  • Window
  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Lockers
  • Telephone
  • Carpeted
  • City view
  • Storage available

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Dining area

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Pool and spa

  • Spa and wellness center
  • Massage
  • Heated pool
  • Spa
  • Indoor pool

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Health and safety

  • Safe

Family friendly

  • Cribs available

Fitness

  • Fitness center

Reviews of The Ritz-Carlton Chicago

8.4
Very good
256 verified ratings
Wonderful
151
Very good
34
Good
32
Okay
13
Fair
10
Mediocre
6
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the comfortable rooms and pleasant atmosphere. However, many expressed dissatisfaction with the service, citing issues such as unhelpful staff and poor communication. Overall, while the hotel has its strengths, there are significant areas for improvement, particularly in service quality.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service2.5 out of 10
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All reviews

10
Wonderful
Robert, May 2021
Pros (+) The bar at lobby level was excellent.
Cons (-) Nothing.
10
Wonderful
Joe, Sep 2016
Pros (+) I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Location

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

What's nearby

  • Museum of Contemporary Art109 yd
  • Magnificent Mile385 yd
  • Michigan Avenue388 yd
  • Michigan Avenue Bridge0.6 mi
  • River North0.7 mi
  • Chicago Theater0.9 mi
  • Millennium Park1 mi
  • Navy Pier1 mi
  • Art Institute of Chicago1.3 mi
  • Chicago Board of Trade Building1.5 mi
  • Willis Tower1.5 mi
  • Grant Park1.5 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Ritz-Carlton Chicago

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
May
$756
$686
Cheapest month to stay with an average 52% drop in price.
Most expensive month to stay with an average 80% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Ritz-Carlton Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Ritz-Carlton Chicago

  • If you’re after a cheap room at The Ritz-Carlton Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Ritz-Carlton Chicago, plan to stay on a Thursday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Ritz-Carlton Chicago was booked for on KAYAK in the last 2 weeks was $432, while the most expensive was $911.
  • How long should you stay at The Ritz-Carlton Chicago? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at The Ritz-Carlton Chicago

  • Where is The Ritz-Carlton Chicago located?

    The Ritz-Carlton Chicago is located at 160 East Pearson Street at Water Tower Place in Near North Side, 1.5 miles from the center of Chicago. Museum of Contemporary Art is the closest landmark to The Ritz-Carlton Chicago.

  • When is check-in time and check-out time at The Ritz-Carlton Chicago?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at The Ritz-Carlton Chicago.

  • How far is The Ritz-Carlton Chicago from the airport?

    The Ritz-Carlton Chicago is 10 miles from Chicago Midway.

  • Does The Ritz-Carlton Chicago have a pool?

    Yes, The Ritz-Carlton Chicago has a pool onsite.

  • How does KAYAK find such great The Ritz-Carlton Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Chicago.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.5
1.5 mi
Chicago Midway
9.9 mi