Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Very nice wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
8.7 "Comfort level is high."9.0 "90% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 8.0 "80% said theconcierge service was amazing ." -
8.0 "Rooms are great."10.0 "100% thought the
view was good ." 9.0 "90% said thebeds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
6.8 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
4.9 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 3.7 "For 63%, thelobby entrance was sub-standard ." 4.8 "52% thought thefacilities needed updating ." 0.0 "100%complained about the elevator ." -
4.6 "Value below average."2.0 "80% said the
breakfast was too expensive ." -
2.5 "Bar is disappointing."
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0.8 "Horrible pool."
Overall Rating
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9.8 "Terrific location."
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8.6 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.6 "Comfort level is high."8.8 "88% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
7.9 "Nice rooms."10.0 "100% thought the
view was good ." 8.8 "88% said thebeds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
6.6 "Food is average."
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6.1 "Vibe was decent."
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5.9 "Breakfast is mediocre."
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5.1 "Average amenities."
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4.6 "Value below average."
Overall Rating
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9.8 "Terrific location."
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8.8 "Comfort level is high."9.0 "90% thought
rooms were spacious ." -
8.1 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.7 "Nice rooms."9.0 "90% thought
rooms were spacious ." 10.0 "100% thought theview was good ." -
5.8 "Vibe was decent."
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5.6 "Average amenities."
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0.7 "Horrible pool."
Overall Rating
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9.6 "Terrific location."
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8.8 "Comfort level is high."
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8.6 "Great service."
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7.6 "Nice rooms."
Overall Rating
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8.6 "Great service."
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7.9 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
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8.0review from
Fabulous service, fabulous food, fabulous room. I can't recommed this hotel highly enough!!
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6.0review from
Everithing
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7.7review from
Beautiful hotel, very enjoyable. Neither Booking com nor the hotel warned us that a change in the reservation, leaving a night earlier, would result in an increase in the quoted daily rate. We were only told that cancellation was required 24 hours in advance without penalty.
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8.0review from
fantasic
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8.0review from
I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky) I did not like that we had to go to the 12th floor to get to reception.
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7.7review from
It was an elegant, comfortable weekend at one of the best hotels anywhere. Nothing
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10.0review from
I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
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8.0review from
Fabulous service, fabulous food, fabulous room. I can't recommed this hotel highly enough!!
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8.0review from
fantasic
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8.0review from
I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky) I did not like that we had to go to the 12th floor to get to reception.
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7.7review from
Beautiful hotel, very enjoyable. Neither Booking com nor the hotel warned us that a change in the reservation, leaving a night earlier, would result in an increase in the quoted daily rate. We were only told that cancellation was required 24 hours in advance without penalty.
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7.7review from
It was an elegant, comfortable weekend at one of the best hotels anywhere. Nothing
