Rent a Lexus in College Park

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Hertz

6.6

Okay

Read 148 reviews

Best rated

Cleanliness

7.4

Comfort

7.5

Pick-up/Drop-off

6.7

Value for money

6.8

One location in College Park

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Locations in College Park

2200 Rental Car Center Pkwy

+1 404 530 2925

Monday	00:00 - 02:0005:00 - 23:59
Tuesday	00:00 - 02:0005:00 - 23:59
Wednesday	05:00 - 23:5900:00 - 02:00
Thursday	05:00 - 23:5900:00 - 02:00
Friday	00:00 - 02:0005:00 - 23:59
Saturday	00:00 - 02:0005:00 - 23:59
Sunday	00:00 - 02:0005:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Jan 2025

Intermediate SUV

I guess rental cars do not get cleaned anymore before you rent them. Disgusting.

2.0 Poor

Anonymous, Jan 2025

Compact SUV

I still had to purchase there collision because they “don’t accept third party insurance”. Staff was not friendly. Supervisor said I. A loud open forum to all, “I know you are frustrated because your flight was canceled but we have all been here since 7am, if you would like to speak to the Supervisor, I am right here and will happily not rent you a car”.

2.0 Poor

Matilde, Jan 2025

Full-size

When I returned the car, I left my headphones ($200 worth) in the car and when I cam back an hour later they said they did not find them. Sure, right. They also made me wait one hour before telling me this, and I almost missed my flight.

10.0 Wonderful

Ann, Sep 2024

Intermediate SUV

The return area was so narrow. Thought I was going to hit a car.

2.0 Poor

Anonymous, Aug 2024

Economy

The pickup was terrible. The website didn’t work properly and I wasn’t able to select my car for several hours.

2.0 Poor

Billy, Jul 2024

Intermediate SUV

Terrible pickup. Spent 4 hours waiting for a car that I was supposed to walk to with keys in it. I had 3 little kids in tow, one is 2 mths old. The attendant at the Gold counter made my wife cry while I was sent to the wrong line to check in.

Avis

5.0

Fair

Read 120 reviews

Cleanliness

6.5

Comfort

6.4

Pick-up/Drop-off

4.9

Value for money

5.2

One location in College Park

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Locations in College Park

2200 Rental Car Center Parkway

+1 404 763 6333

Monday	00:00 - 02:00
Tuesday	00:00 - 02:00
Wednesday	00:00 - 02:00
Thursday	00:00 - 02:00
Friday	00:00 - 02:00
Saturday	00:00 - 02:00
Sunday	00:00 - 02:00

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Reviews

10.0 Wonderful

Anonymous, Apr 2025

Intermediate

The only thing I did not like is that I have not yet even emailed a receipt for the car’s return.

10.0 Wonderful

Anonymous, Jan 2025

Pickup truck

Customer service desk in Atlanta leaves a bit to be desired. Woman at the desk never looked me in the eye. No joy in her voice, no emotion at all. Not sure if she was at the end of her shift or what, but seemed more concerned about what the lady next to her was ordering for dinner.

2.0 Poor

Anonymous, Jan 2025

Intermediate SUV

90 minute wait on a Monday at 340pm. Three workers taking up to 10 minutes per customer with about 50 in line. To make matters worse, I looked at every single other rental car agency's line at ATL and most were just walk right up to the counter, or literally 2-4 customers in line vs Avis' 50. But the Avis system would not let me cancel the reservation ("free cancelation" that I could not use via their website). Absolutely pathetic and would not use them again if the car was free.

2.0 Poor

Andrew, Dec 2024

Intermediate SUV

Charged me extra for gas when I returned the vehicle full of gas. Wasted my time trying to convince me to add on unnecessary insurance.

6.0 Okay

Anonymous, Nov 2024

Full-size

Was able to book on short notice. Counter agent was good, but I did get charged for insurance I didn't want. Am seeking reimbursement. They needed more agents-long line and wait. Reserved a Camry, but got a Ford Escape with 72k miles. Expensive rental. Didn't have my Wizard # with me; they wouldn't take it later. The car had a steering wheel issue-kept sticking each time I moved it.

2.0 Poor

Annie, Sep 2024

Economy

The staff was nice… until I realized it was only to sell me all the options I didn’t need. They surcharged me and I’m trying to get it reversed. I would not recommend. I feel ripped off.

Ace

6.3

Okay

Read 31 reviews

Cleanliness

7.8

Comfort

7.4

Pick-up/Drop-off

6.3

Value for money

6.6

One location in College Park

Show locations

Locations in College Park

2200 Rental Car Center Parkway

+1 888 223 3952

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

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Reviews

8.0 Very good

Philip, Apr 2025

Intermediate

Great

2.0 Poor

Anonymous, Oct 2024

Intermediate

When I reserved, it was 140$ but I paid 220$

10.0 Wonderful

Anonymous, Aug 2024

Minivan

Ok. No complains. The experience from the front desk to the receipt of the vehicle to the return process was seamless and without any ambiguity.

4.0 Mediocre

Anonymous, Jun 2024

Economy

A couple of things were negatives. 1) They apparently have a restriction on which states you can travel to in the rental car- although this didn’t affect my plans this time, I could see how it might be a negative if I had plans to travel to one of the restricted states. 2) Despite arriving at the car rental spot around 9:00 pm on a weekday and there not being a line at the counter- the company rep advised me that there would be up to a 45 minute wait to get my car ready- when I asked if there was anything we could do to avoid the wait- she advised that we could upgrade and get a car immediately. This suspiciously appeared to be a bait and switch tactic. Especially since it was not busy and I had a reservation which put them on notice of the rental. I WILL NO LONGER BE RENTING FROM ACE.

6.0 Okay

Jeremy, Jun 2024

Economy

Pickup was a very long process - it took us almost 2 hours to get a car. We were promised a $35 credit and were upgraded to a hybrid SUV. Returned on time but billed extra even after discount. Not a great experience although the car itself was clean and comfortable.

6.0 Okay

Anonymous, Jun 2024

Standard SUV

I liked after I got past the counter to rent the car. Going out to the garage and getting the car and returning it is great. The suv was new and clean. What I didn’t like was the person at the counter couldn’t put an email in the system correctly. I gave them multiple emails and they could not enter until I came around the counter and learned they kep adding 2 @ to an email. Also the fact that they would not let me rent the car unless a proper email went thru I don’t agree with especially I provided all of that information at the time of renting the car thru Kayak. Don’t understand how the email address doesn’t just systemically transfer. It was not the first time renting from Ace. Finally, the person at the one counter couldn’t print my paper work and I had to wait while the other counter person finished with someone else before they would print it. Not a good experience. But after that it was good.

413 travelers who rented a car in College Park gave the car agency they used an average rating of 5.9

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Rent a Lexus in College Park

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