Book Dollar car rentals at Charlotte Douglas Airport

Reviews

Recent reviews

Traveler rating

Excellent

105

Good

42

Okay

54

Mediocre

52

Poor

0

Find reviews that mention:

car i reservedgreat experience

car was cleancustomer service

get the carpick up and drop

rented the cargreat value

great pricenever rent

friendly staffcredit card

10.0

Pros:Every thing was easyReviewed Jun 26 2021

review from

2.0

Pros:I like that it was cost effective.Cons:They charged me for insurance when i declined it. They also made me change cars 3 tomes due to maintenance which held me behind schedule in my business meetings.Reviewed Jun 21 2021

review from

10.0

Pros:I liked that I got to pick my car, it was very clean and drop off was easy.Cons:Price. I know it’s an issue nation wide but I’ve never had to spend more than $30/day for a good rental and the fact that I was 3+x that was horrifying.Reviewed Jun 7 2021

review from

4.0

Pros:Staff was very friendly and helpful. They are obviously short staffed because lines were long at pickup and only one person was working. Very kind and friendly gentlemanCons:The car had 50,000 miles on it. Smelled of cigarettes, had numerous dings and dents. Also needed brakes and struts. For $1800 it was a bit disappointingReviewed Jun 2 2021

review from

2.0

Cons:Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!Reviewed May 11 2021

review from

8.0

Pros:Ease of check outCons:The car class I booked was not available. I could have saved money by booking another class getting the same carReviewed Apr 27 2021

review from

4.0

Pros:The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.Cons:The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.Reviewed Apr 27 2021

review from

8.0

Cons:Hidden charges that you don't find out about until pickupReviewed Apr 20 2021

review from

2.0

Pros:Nothing. This was the worst car rental experience I have ever had. I booked the car 6 weeks in advance. When we arrived in Charlotte, we found relatively a long line and no cars awaiting anyone. First, booking through Priceline was deceptive because it dod not include any of the additional taxes, which ended up adding almost $100 to the fee. Then the woman at the counter was deceptive in how she asked about insurance, which added another $100. The additional cost were not explained at all. I only noticed them just before signing the rental agreement, so then entire process had to be redone to eliminate the insurance, but the taxes obviously remained. I had ordered a full size SUV, but after watching one car show up every 10-15 minutes, everyone was just taking whatever showed up, so we ended up with a smaller class car. At that point it was well past midnight and had been there two hours. Our hosts were home waiting for our arrival, so we left and called Dollar the next morning to see if we could get the class of car we ordered. The representative sent me to a Hertz location 30 minutes from where we were staying and assured me there would be an SUV waiting for me. When I arrived, no car was waiting and they weren't sure they had one. They finally "found" a smaller SUV and we took it. We had an appointment in the area which was our reason for traveling to Charlotte and were running short on time, so we didn't have them "freshen it up". The car seemed fine when we got it, but a few minutes after driving a way, we discovered the vehicle smelled like urine. We did not have time to turn around and by the time we arrived back in Charlotte that evening, it was too late and we were too tired to deal with trying to return yet another car, so we drove around the rest of the weekend with the windows open and our face masks on. We will NEVER rent from Dollar or Hertz or through an online service like this again.Cons:We could have been made aware of all additional costs. We should have gotten the car in far less time. We could have gotten the car class we ordered. And when we exchanged the car, availability should have been confirmed with the location, we should have gotten the car class we ordered and we should have received one that did not smell like urine.Reviewed Apr 19 2021

review from

10.0

Pros:The person in the front desk was Awesome, the car was clean and comfortable.Reviewed Mar 31 2021

review from

10.0

Pros:Staff very friendly and helpful.Reviewed Mar 30 2021

review from

10.0

Cons:NothingReviewed Mar 13 2021

review from

More

• 6.8 /10Avis Car Rentals at CLT
• 9.6 /10National Car Rentals at CLT
• 4.9 /10Payless Car Rentals at CLT
• 7.2 /10Budget Car Rentals at CLT
• 7.4 /10Hertz Car Rentals at CLT
• 5.9 /10Advantage Car Rentals at CLT
• 6.2 /10Thrifty Car Rentals at CLT
• 7.8 /10Alamo Car Rentals at CLT
• 8.6 /10Enterprise Car Rentals at CLT

• How much does it cost to rent a car from Dollar at Charlotte Douglas Airport?

  On average a rental car from Dollar at Charlotte Douglas Airport costs $85 per day.

• What is the most popular rental car from Dollar at Charlotte Douglas Airport?

  Standard (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar at Charlotte Douglas Airport.

• Where can I find Dollar car rentals at Charlotte Douglas Airport?

  5489 Josh Birmingham Parkway is the closest Dollar rental location to Charlotte Douglas Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Charlotte Douglas Airport (CLT)?

  Yes