Find reviews that mention:
10.0
Pros:👍Reviewed Jun 9 2021
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8.0
Cons:at pick up we were surprised with the hidden fees (deposit).Reviewed May 31 2021
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10.0
Pros:The employees were so nice and got us into our car quickly. We got the exact car we reserved, and it was very clean. Super easy to work with!Reviewed May 25 2021
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8.0
Cons:It wasn’t cleaned out at all. Still trash from the previous rentersReviewed May 21 2021
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6.0
Pros:Staff who helped us in Charlotte was super friendly and the staff at Atlanta were helpful with giving directions/instructions. Car was a decent value.Cons:My car smelled like cigarettes when we got into it. There had clearly been an effort to reduce this smell but it still lingered throughout the trip. Additionally, the desk was severely understaffed at the time of pickup and it took nearly an hour for us to get our car. It seems a bit unreasonable to have 2 staffers for such a busy time and I'm sure the employees were also unhappy about this.Reviewed May 20 2021
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6.0
Pros:Good vehicle, easy to get and dropoffCons:I think with the gas issue in the Carolinas there should have been a reduced rate to prepay a tank. I was told by corporate that would be the case and yet was charged $80 for a tank.Reviewed May 17 2021
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4.0
Cons:Gas was only 1/2 tank full but prepaid for full tank. Credited me back the 1/2 tank on return though. Poorly cleaned internally.Reviewed May 10 2021
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2.0
Pros:The staff were niceCons:Cleanliness. Our first car was filled with trash. Wasn’t cleaned at all. And then our second car smelled so bad of marijuana we had to drive with the windows down. The vehicle didn’t even have a full tank of gas. Awful experience and will never rent from Budget againReviewed May 3 2021
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2.0
Cons:car had 37,000 milers no air in tires sign on whole time tires ride terrible radiator Low on water had to fill, sign came on no-one at counter in Charlotte POOR EXPERIENCEReviewed Apr 26 2021
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6.0
Cons:The car wasn’t very clean on the inside and outside. It smelled like smokeReviewed Apr 12 2021
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6.0
Pros:The rental fit my needs in a reasonable way do to airline changes.Cons:The reservation was for 5 am pick up but nobody showed up until after 5:30 am which put me behind for a morning meeting.Reviewed Mar 3 2021
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4.0
Pros:At the drop off, the man working definitely checked my receipt and caught that I was charged for gas when I actually filled it up myself.Cons:Cleanliness of the car, the priceReviewed Feb 14 2021
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