2.0
Refuse to give me a car!!!Pros:They refuse to give me a car!! they said the reservation is not confirmed !!??Reviewed Dec 29 2018
review from![kayak]()
10.0
Great customer servicePros:I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.Cons:Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.Reviewed Mar 14 2017
review from![kayak]()
10.0
Pros:All went as planned. excellent service, excellent carReviewed Mar 11 2017
review from![kayak]()
10.0
Pros:Always satisfied with my car rental experience from Dollar. Consistency is the wordReviewed Feb 4 2017
review from![kayak]()
2.0
Cons:It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. ThanksReviewed Nov 29 2016
review from![kayak]()
10.0
Awsome ServicePros:Pick up was flawless, personnel were easy to work with. This helps after a 20 hour flight.Cons:Return parking was not well directed, but Our dollar car tenant drove the car to the right spot for me. Very Nice!Reviewed Nov 25 2016
review from![kayak]()
2.0
We couldn't rent itPros:Free waterCons:We couldn't rent it because we didn't have a credit card.Reviewed Nov 23 2016
review from![kayak]()
4.8
PrizePros:On Kayak the prize was good.Cons:But as i reached to the Dollar counter they have added almost 40% extra on the total cost which i dont like and also they have not provided me with the car i booked instead they have downgraded my car because the car was not available. And also on returning the car i have waiting for half an hr for the car get inspected.Reviewed Sep 8 2016
review from![kayak]()
3.6
Poor service and incompetent staffPros:Car was almost newCons:I did not like the service provided and was charged 3 days where else the contract is 2 days moreover was again charged after delevering the car additional charges with out my authorization which turned to be fraud and cheating I call the customer service help like they did not have a immediate solutions since I was at the airport I had to go back and face staff who did use my credit card with out my authority after mentioning that I will sue them he immediately void the transaction so why should I go through all this hassle ?Reviewed Aug 21 2016
review from![kayak]()