2.0
They refused to present a car. My licence was not accepted. I don't understand why. Because my driving licence always accepted in whole Europe. I'm a traveller renting motorcycles and cars everywhere. But here they did not accept my driving licence. They decided that my licence is not international)). If my license is not international how other countries supply with motorcycles and cars.Reviewed Jan 27 2023
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10.0
Everything was great and as stated 👍🏻Reviewed Oct 27 2022
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2.0
There were no extra charges for different location drop offReviewed Aug 3 2022
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6.0
The pickup took around an hour, including redoing virtually everything in my online purchase and signing all new contracts, after I believed I had already signed and paid for everything. Also I was told that the insurance I purchased from Kayak did not cover a bunch of things and that I needed a different credit card to secure a large deposit to cover potential damages not covered by that insurance.Reviewed Jul 28 2022
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7.2
Not fairCons:I rent the car for one day and u charged me 2 days. Not fair.Reviewed Aug 8 2018
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2.0
Was left carlessPros:Nothing unfortunatelyCons:I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!Reviewed Jul 23 2018
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3.2
Bad carPros:Very bad condition plus the car I reserved was a Toyota Yates instead of being upgraded I was downgraded to Honda city which had terrible air conditioner and horrible wobble when approaching speed of 80km and aboveReviewed Jun 20 2017
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9.6
KAYAK Car Rental at HertzPros:It was perfekt and the Hertz people were friendly and helpful. Great!Reviewed Apr 24 2017
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2.0
Cheating from hertz rentalCons:i booked through KAYAK and before one day i called hertz and make sure everyhting is good and they told everything is perfect after reaching on airport hertz counter told me rate error is their and we can't give you car in same rate and they charged me 3 times. they are ripping of customer by such scheme and on dubai airport hertz franchise give to some other company anf they did not honor hertz rates confirmation and rip you off so take care and don't book from hertz.Reviewed Jan 17 2017
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