Reviews for Dollar in Frankfurt am Main
- All reviews 100%
Sep 20 2017
Cons: I didn't end up getting a car from Dollar. Despite calling a couple days before and asking about location hours and the like to confirm plans before my trip, the agent told me they were open 24 hrs and did not mention that my rental location was actually in the center of the city, not at the Frankfurt airport. When I arrived the downtown location was closed. I got little help and bad suggestions from the person at the airport Dollar desk. Ended up going next door to Enterprise (who I always use in the states) and they gave me the help that Dollar should have.
Sep 7 2017
Cons: They should have been more upfront with making you buy car insurance from them not put it in the small print. I never rent a car from dollar/hertz
Aug 9 2017
Pros: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.
Cons: Dishonest business practices and attempting to squeeze every penny from me.
Aug 7 2017
Cons: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak