| Standard | $64/day |
| Standard station wagon | $100/day |
Pros: Staff was very friendly and helpful
Cons: Be more clear on things
Pros: Nobody was at the desk I had to find them behind in the back office
Cons: They could have been more attentive as the office is off airport
Pros: Staff was friendly and drop off was easy and quick
Cons: only two clerks working the desk and the line was out the door. I reserved a minivan days in advance and had to wait for one to be brought from another site, cleaned, and prepared. Then a tire was low on air and I had to wait again for air service. It took well over an hour to pick up the car.
Cons: We waited over 35 minutes for the shuttle to pick us up. Then there was only one person at the counter for all 10 of us try to pick up the car. They were polite and professional and finally got another person to help out
Pros: Drop-off was easy in comparison to pick-up.
Cons: Pick-up was over an hour. Location was woefully understaffed for the volume of renters.
Pros: Nothing
Cons: They closed before we could get there and didn’t warn us. We had to scramble to find another service to rent from with short notice.
Cons: This was one of the worst experiences I’ve had renting a car. I cancelled and walked out. Horribly run business.
Cons: When I arrived in Charleston I wanted 30 min for the shuttle to come and take me to the offsite counter. There I waited 1.5 hours to get the car. There were 8 people in front of me. Initially there were 3 working. 30 min in one went home, and the other two took breaks all while we waited.
Pros: The staff was very friendly. Drop off was easy.
Cons: We waited 3 hours to get a car. No explanation was given until we asked when we reached the desk, which was 2 hours after arriving. It then took another hour to do the paperwork, get the car and drive off the lot. Absolutely terrible!
Pros: Everything was OK till we got to the Van. Driver very nicely told us that no one showed up for the counter and there might be a little wait. When were dropped at the remote location, I was #18 in line. 30 minutes later, I was #15. I called UBER and they picked me up in six minutes.
Cons: Just unfortunate situation. No problems ever before with Dollar. Must be a local problem. Tried to call numbers on email from Dollar to explain problem and there was no answer at customer support. Wanted to be sure I wasn't counted as a no show.
Pros: Staff was very friendly. The car was quite comfortable, too.
Cons: Everything was great.
