Find reviews that mention:
4.0
Pros:Car was fine. Smaller than model prepaid, but okay.Cons:Over 80 minutes in line to rent a PREPAID car is too long. My flight was :55 minutes.Reviewed Jun 22 2021
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10.0
Pros:Friendly and helpful staff. Clean, comfortable, and good car.Reviewed Jun 19 2021
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4.0
Pros:Efficient Pick Up.Cons:I paid for a Land Rover Discovery, I received an Infiniti. The car had 30,000 plus miles, with stains on the interior ceiling. There was minimal space in any of the rows and virtually no cargo space, despite being advertised as three large bags and seven people. VERY POOR experience and certainly not the luxury SUV I paid for.Reviewed Jun 3 2021
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2.0
Cons:I took over 70 minutes waiting in line to pick up the car. Ridiculous. Never again.Reviewed Jun 1 2021
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2.0
Pros:A hertz employee ended up helping us because the line was so longCons:Horrible experience. Will never rent from dollar again.Reviewed May 3 2021
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8.0
Pros:Car was comfortable, clean and drove easily - lousy mileage, but we got the sense that Californians dont care much, given the number of gas guzzlers we saw on the road at over $4.00/gal in most service stations - mixed in with Tesla's and Prius's. Odd contrast.Cons:All good with exception of Drop-Off. Unclear directions in the final stretch of the exercise (needed to turn up a lane in the garage that was hidden behind other cars). No staff present and when a fellow eventually showed up, he did not check the car, just told us to leave the keys in the car and all else would be dealt with - whatever that means - if there is any disagreement on gas (we filled up), damage (there was none), etc., how would one verify it after the fact?Reviewed Apr 8 2021
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4.0
Pros:The staff was helpful and friendly.Cons:I reserved a Nissan Pathfinder only to show up and get a Kia Sorrento. 6 people with luggage will not fit in a Kia. We had to pay a lot extra to get a Ford Expedition because they didn't have a Nissan or any SUV similar. The guy was really nice and gave us a discount for having to upgrade. I don't appreciate paying for one vehicle on this site only to show up having to pay hundreds more for a vehicle that will actually work. I will never book through here again.Reviewed Apr 8 2021
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10.0
Cons:It was perfectReviewed Mar 31 2021
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4.0
Cons:Hard to find the car rental. Another family was lost at the airport rental site. The car had been smoked in.Reviewed Mar 23 2021
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10.0
Pros:Dollar not available at pick up so Hertz did it.Cons:Just drop off car with key in it at San Diego AirportReviewed Jan 9 2021
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2.0
Pros:The lady that assisted us us at check in seemed to be out out to answer any questions we had. . She said that the insurance we purchased online did not cover the vehicle through them. We ended up paying an additional $275 dollars!!!!! I WILL NEVER RENT THROUGH KAYAK OR FROM DOLLAR RENT A CAR AGAIN.Reviewed Nov 30 2020
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10.0
Pros:Staff was friendly and helpful, process was very quick. Price was good.Reviewed Nov 17 2020
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