Dollar Luxury Car Rental Saint Thomas Island
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Cheap Dollar luxury car rentals in Saint Thomas Island
| Premium |
| Premium SUV |
| Luxury |
| Luxury SUV |
| Luxury coupe |
| Luxury station wagon |
FAQs about renting a luxury car from Dollar in Saint Thomas Island
How many luxury car rental locations does Dollar have in Saint Thomas Island?
Dollar has 1 luxury car rental locations in Saint Thomas Island. Take a look at our Dollar luxury car rental location map to find the best Dollar luxury car rentals in Saint Thomas Island.
Is Dollar the best car rental agency for a luxury car in Saint Thomas Island?
Dollar is rated 6.5/10 for luxury car rentals in Saint Thomas Island, compared to Thrifty (6.9/10) and Budget (6.0/10).
Dollar customer reviews
5.6
Based on 68 verified guest reviews
5.7Pick-up/Drop-off
5.7Value for money
6.4Cleanliness
6.1Comfort
Pros +
Cons -
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Cons:The car had a nasty, old stale cigarette stench to it. It was disgusting.
Pros:The counter people were very nice.
Cons:I don't remember seeing any mention that his was off airport and that is a bit of an inconvenience. Although it's only half a mile away (as it turned out) I would like to have known that before booking. It took a while for the shuttle to show up.
Cons:Dollar does not accept the insurance we were sold when we reserved the car and only offered us 2 costly and poor choices for insurance.
Pros:Return was EASYand without problems
Cons:Car, especially outside was dirty.. Windshield was filthy and had no washer fluid. Otherwise OK
Pros:The minivan was in very good condition compared to others we’ve rented on St Thomas.
Cons:When I called to confirm the rental, they couldn’t guarantee that I would actually get a minivan, even though I had reserved and needed one for my large family. Ultimately, I did get a minivan, but not being guaranteed added to the stress.
Pros:Customer agent was pleasant.
Cons:Over $100+ was added to the online charge for "added fees" while at the counter. Also , $57 was deducted from my account for "insurance" that they said they knew nothing about but refused to refund.
Cons:Having the vehicle type that I booked months in advance ready as well as not go up an extra $150 from what the online booking said it would be.
Pros:We got there to pick the car up and the price was double what was quoted on my itinerary. The car they gave us had bad brakes so after about 4 days we had to take it back and get a different car. I wasn't impressed.
Cons:The misguided info (i.e.: price change as mentioned above)
Pros:Schedules change, sometimes on short notice. The manager waived the 24-hour extension charge of $100. Outstanding.
Cons:The roads are rough there, the cars have lots of dents and dings and scraped fenders from the speed bumps (actually, they are small mountains) and potholes (actually they are small lakes). The additional fees imposed at St. Thomas are pretty high and not reflected in the price you see online.
Pros:By far THEEEE WORST customer service rep in the entire world is that lady with the natural hair with blonde color Serena at Thrifty Car Rental in St. Thomas VI. She's extremely rude, snobbish and disrespectful. My rental that I got from them broke down late last night repetitively. I was lucky enough to get it down to Thrifty last night where I parked it at the side of the road. I didn't turn in the keys or anything because my plan was to get there early this morning to explain to them why I needed a new vehicle and I wasn't due to turn in the vehicle until Monday. When I got there the car was moved and all my personal belongings (except the liquor that I had in the trunk of course) was in the dumpster. She told me that they closed the contract and that they need to verify that something is indeed wrong with the car and then she'll "assess" weather or not they'll give me a replacement vehicle. "LIKE WHAT!?!? Then she went on to tell me how no other person that had that vehicle prior to me had any issues and then insinuated that it was my fault that thier car would cut out whenever I put it in drive. Long story short the mechanics took it for a test ride and indeed the vehicle cut out on them twice and they made her aware of it. She then acted like nothing that I mentioned above happened until I said it's really unprofessional the way you spoke to me and insinuated that I was the reason that the car broke down when your mechanics just informed you that I wasn't. Her response was "The past is the past" huh???????? I said Ms. You were extremely rude to me ..She then buts in and said "I wasn't Rude I was direct" I then showed her how she basically accused me of damaging the car and she said that she didn't when everyone in the building clearly told her that she did. I then asked for her superior...she gave a business card to the cordless phone that she had in her hand!! Then when I called her out on that and after about 2 hours of my day being wasted she then tells me company policy is that she doesn't have to rent me a vehicle and that I should go to Another rental company. At this point I'm in flames and trying extremely hard not to get disrespectful. I found out from the other employees who her bosses were and made a complaint and Got another car from budget effortlessly. But I KNOW that I'm not the only person that experienced this woman's rudeness. She was extremely rude and she represents what's wrong with customer service in this territory! Share this stat, tag her boss, you could even tag her in it to bring awareness to the horrible customer service at Thrifty Car Rental in St. Thomas VI! This was utterly ridiculous!!
How other luxury car suppliers in Saint Thomas Island scored
Where can I find Dollar luxury car rentals in Saint Thomas Island?
Address
15 Lindberg BayHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |