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Verry nice hotel, great location with a lot of accommodations. Don't let the price scare you, well worth it. Woke up with a back ache, bed was not as comfortable as I would have expected. Access to wifi should be included, but you have to pay extra.
The neighborhood is marginal, and with a room on the 4th floor, you get a lot of noise well into the night. Only two elevators were working for almost 20 stories, with a wedding reception going on... made for really long waits.
The bed is AMAZING. That has to be the best sleep that I have had in a very long time. The hotel is in the heart of the city and apparently does not have sound proof walls so it is very noisy all the time however they do leave ear plugs on the night stand to compensate.
Convenient location , comfy beds abundant towels , great conference areas. Lacking amenities like pool and expensive parking very cold unable to change room temp
The local restaurants & night life The elevators was fairly noisy & in constant use. The shaft was behind our room. An international convention of United Nations Ambassadors at the high school level was taking place hence, the elevators were at peak use......
Staff was incredible
Amazing stay at beautiful clean hotel with courteous staff! I would highly recommend this hotel!!! Next time we visit my daughter we will definitely be staying there. Place was extremely clean and staff couldn't do enough to make you happy! Haven't stayed in a place that was outstanding in cleanliness with amazing staff in years!!!
evryyhing was good
The place is gorgeous! And the rooms were really nice! It's more a trend. When you get a budget room, so many amenities are included. When you splurge for some luxury, I feel like you are charged for everything. Breakfast was not included, wifi costs extra, parking was $20 per day. Elevators seemed a bit slow and there's only one of the 3 that go to the garage levels.
The attitude of the staff was wonderful. Above and beyond. It had a full service feel - staff only, not the facility, and certainly not the scary parking lot. It simply was not as high end as I expected. I have had two kids attend college closeby, and I always dreamed of being able to afford staying at the Omni. We decided to splurge on our last night there after checking our of a rental house in the area. I guess I built it up in my head that it would be like a Four Seasons or something really nice, but it was no better than the Marriott or the New Haven Hotel which are half the price or less. Disappointing! I was totally unimpressed with the bedding especially, it was like a flash back to the 90's!
Good for a short stay. Great location. Perfect for what we needed and at the price it was.
There isn't really anything nice I have to say about my experience. The location was good. Facility in serious decline. Room should have been $79 a night not $129 for the lack of quality.
It was very easy access to and from the highway and downtown. Always wasn't far from the wedding we were going to. Also the free breakfast was good. The LA Quinta was not very comfortable sleeping. The parking was over crowded and the rooms could use a freshen up.
The staff is always very friendly The bathrooms have not been updated.
No deposit. Location is good. Free breakfast foods. Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.
The Staff was great friendly and helpful. When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.
Room was clean. Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.
The room was clean, well furnished and comfortable Having to pay extra for parking
Location to Yale. Clean. Expensive parking.
Facilities are modern and up-to-date. Very clean. Parking fees are not included in booking prices
Location in downtown New Canaan Someone is apparently in it for the money only here, the New Haven Hotel offers no value and certainly no "caring" attitude. For that it charges too much at $ 159 per night. You get: - Good downtown location. - Clean room, good size. - Thin walls, to hear the neighbors, and everyone from the hallways. - Mattresses of dubious quality. - Breakfast, a stale buffet in a dark 2nd floor room, is an unfriendly reminder that nobody cares, and at $ 13.99 someone wants to make good money. - Self parking at the Temple Garage at $ 20 overnight, when the public rate is $ 16, no value add, just a surcharge by the hotel. Staff could have pointed out that there is a free parking on weekends around and across... - Very friendly and helpful receptionist, one person only. And Housekeeping knocking at the door at 9am on a Sunday morning makes this a bit of a bad dream in New Haven. Good luck!
The room is clean, tidy with nice furniture, hdtv and comfortable mattresses. The hotel is currently under renovation. Therefore, the gym is not available, which is listed in the web site.
A clean renovated hotel just a few blocks walk from Yale's old campus and art galleries. The breakfast buffet was inexpensive and ample and the rooms were clean and comfortable.
friendly staff, quick checkin/out, clean rooms, great location AC was set to 60 deg but never got below 72-75.. and the bed wasn't overly comfortable.
The whole hotel had a complete overhaul, as did our room. The smell of fresh paint and carpet... Love it. The rooms were spacious, absolutely spotless, (almost) everything brand new, great big beds with lots of pillows. I couldn't understand why they would choose to have such a big renovation, obviously everything was well designed and good quality, only to leave the old shower floors in! Especially as ours was actually quite worn and grubby. The combination of old browning plastic with shiny new marble is not my idea af a design feature...
Everything was very clean, and the rooms are quite nicely appointed. Most of the staff was very nice, too (there was just one check-in person who I found a bit rude). No breakfast included - even of the most basic kind. It's located on a somewhat dicey street. The workout facilities were minimal. The views from the room were ugly, and a bright light from the garage comes in unless you use the full blinds.
Front desk staff was very hospitable and friendly. When I asked for a room modification instead of acting like it was nuisance they happily looked into it and ended up accomodating. The room was clean and very comfortable. I will definitely be returning!
People and staff were very nice while they are going thru renovation. There were college athletic teams also in the hotel that weekend..They ran up and down the halls till 3:00 am and to my knowledge no one ever asked them to hold the noise down.A constant party till about 3 or 4 am then they would all go into their rooms and go to sleep.Very annoying.
The room was clean and the bed comfortable. Only paper cups provided for coffee in the room. When we asked at the restaurant and front desk we were told that there were no other cups available. The housekeeper, however got us some regular cups.
hotel was better than 2 star rating
Location. Cheap Towels. Sketchy Guests. Cigarette burn in comforter. Not comfortable bed.
Availability of internet (complementary) There was not hot water one of the mornings
Comfortable bed. Good room lighting. Very good staff. Room decor from the 80's. No fresh fruit at breakfast. Ground level room looked across the street to I95
The breakfast was plentiful & had good variety. Comfortable bed with great pillows.
They switched my credit card with another guest. It took an afternoon to resolve and the manager never returned calls. Michelle was most helpful.
shower pool was dirty, didn't have towels, restroom sink/toilet? (didn't look, just reported) overflowing windows so dirty couldn't see out of them staff only miminimally concerned about pool
Comfortable rooms and beds with individual thermostats and a spacious bathroom. The hotel is conveniently located relatively close to everything. Courteous and attentive staff. The free breakfast was mediocre to low quality; though they did change out the options daily, the options were few. The eggs were bland and made with egg-beaters as opposed to fresh eggs, and without salsa/tobasco (my preference) I didn't have anything to put on them to make them taste any better besides pepper, which didn't help much - similar issue with the cheese omelets. Also, while fresh fruit was available the first day, it was not changed out daily and by the time we left the bananas had gone brown.
Greeted by all friendly staff. Aaa card welcomed with a discount and a smile. Forgot everything and needed all complimentary toiletries and they were a huge help. Breakfast...well balanced and tasty. Something for everyone. Great coffee. Lovely staff. Clean rooms. Big bathroom. We loved the signs on the elevator (one man's junk...another treasure type quote, car pooling." A great surprise since we were looking up hotels by location and cost. We will definitely go back. Thanks to all. I Seemed to be trying to encourage a more "green" environment in regards to laundry and things in the breakfast area were recyclable. However, we couldn't tell if the disposable trays, plastic ware,etc. Really were going to be recycled. We appreciated the effort and still felt a little concern for the amount of waste. And we appreciate that there is an effort. It was a great stay. Thank you.
Room, itself, was nice and it was quiet. Although check-in is known to be at 3pm we arrived early from Norwalk area at 11am and then went to the front desk again ar 2pm and they never tried to be accomodating to us but just told us it was not guaranteeed until a 3pm arrival. The housekeep[ng staff should try to accomodate someone who is already at the locatiuon versus their traditional room-to-room approach. We did not get into the room until 3:15-3:30pm.When tyou pay over $200/nihgt, I'd lik ethe staff to try to be more accomodating.
I loved the fact it had a warm and a cold pool. It was very pleasant to dive in after a long car journey. The room was very spatious. The air-conditioning outside the room was very noisy.
The complimentary hot breakfast and light evening meal. It was an excellent choice, the only drawback being the location (a little out of the way and not close to food establishments) but we had a rental car so even that wasn't too much of a concern.
Room very confortable, nice breakfast, ideal for family A little bit outside the city, no restaurants close by
Pool & Dinner was included, Perfectly wheelchair suitable,
Good rate for a room with a full kitchen - Main lobby building and breakfast area was very nice with a nice outdoor patio. They accept pets. Rooms are pet friendly, but they stick you in the back corner with the other pet owners - There is also a $75 charge for pets. Some of the residents who live long term at the Village Suites were a little sketchy. New Haven town is also a little sketchy - The only nice area we found was near the old Yale campus.
The bed was very comfortable with nice linens and pillows. We enjoyed the breakfast buffet, especially the waffles. We also enjoyed the complimentary popcorn. The room was very clean and efficient, but the decor was a little "tired".
Room reeked of smoke, was dirty and outdated, and the unit next door held a party from 2-4 am with shouting and fighting that spilled over into the parking lot. On top of that, front desk was understaffed and slow, parking lot was crowded, and stairs to second floor unit was outside.
Very comfortable beds, clean, nice kitchen everything needed was there, popcorn and candy jar, nice extras. A/C unit was a little loud in the room.. Maintance room(locked door) could maybe be a little insulated to block noise.
Spacious suite, room enough for 2 adults and 2 grown-up children; nice and relaxed atmosphere, everything we needed during this 2-nights stay!
Needs newer TVs
comfortable bed and continental breakfast is satisfying shower floor is slippery and the heating/cooling unit needs to be upgraded
Employee at desk very nice. The heat didnt work. Pillows very used uncomfortable.
Hair between the sheets on both beds. Bedspreads were stained and looked dirty.
Extremely nice and helpful staff and clean, comfortable rooms for very low prices. Also right off 91 so easy to get where you want to go!
It was only 10 minutes away from my destination. They had a decent sized refrigerator in the room. The free wifi was a joke; I never successfully pulled up a website after 15 minutes. The bathtub had some worrisome cracks and the general state of the place was fairly rundown. The free breakfast? We went down at 830 am. They had runny oatmeal, 1 Apple and, yes, 1 piece of bread. There were 2 cereal options. They were out of bith sugar and cram for the coffee and when I asked if they were replishing the buffet, they looked surprised. My family had to leave and eat elsewhere. We tried to check in 2 hours early and were told it would be an extra $30 a room fee. So when we came later in the evening instead (around 9 pm), the guy at the desk was rude and said he was done for the night and wouldn't answer questions such as when is checkout? We booked about a month in advance and they didn't even put our two rooms next to each other, disappointing when you have children. All I can add, is we picked a cheaper hotel and had a place to lay out heads and that was about all.
I was afraid that I was going to walk into the room and it was going to be gross. It wasn't. They had clean sheets and a cute bed spread on each bed. I was only there for one night because I was attending a wedding in the area. It was perfect for a one night stay. I don't suggest going here if you are looking for great vacation sleep. It was a bit loud. You could hear noises from outside very clearly. Thats not something Days Inn can control, just though Id mention it for anyone whom is a light sleeper.
The price is too high for one night. I should had got a discount for same day booking or a cheaper price if you left way before the time you supposed to be out.
The only good thing about this place as the housekeeper. Very friendly, leaving the room always clean also with enough towels. The location is bad, the entrance is creepy it doesn't look thT there is a hotel in that area especially if you don't know the area. They offered " Continental breakfast" which was a joke : coffee, creamer, white bread ( the only choice), butter, jelly, and cereal, REALLY. The room needs a renovation big time. It was very old. Bathroom door doesn't close. The sink in the bathroom was liking day and night so the first night I couldn't realized where the noise was coming from. So the second night I had to pu it a towel to minimize the noise in order to sleep. Bad experience in this place.
Nothing A complete fraud. Made the reservation through Kayak and received a price. Show up, and the guy behind the bullet proof glass says "There is a error with the rate, I cannot honor it". I ask him what the new rate is, and he says $ 79.99, which was more than double what the rate I had confirmed from Kayak. I decided to go elsewhere, especially after the guy just rented a room for "a couple of hours" to a lady who was "working". Place is a dump, in a bad neighborhood. Do not stay there!
The staff was pretty nice, especially the cleaning staff. My room was bug-infested. The floor was sticky. A cop staked out the hotel for most of one day. All in all: shady and gross. Do not stay here, no matter how tempting the prices are! I left early and moved to a much nicer hotel!
It was adequate for our needs. The free breakfast was decent and bountiful. Free Internet in the room was great. The decor was hideous.
Clean, comfortable, convenient location, in-room refrigerator, decent free breakfast. Liked the fact a large wedding party was put on the first floor while other guests were put on the upper floors. I would stay here again. Having an in-room microwave would have been nice
The gentleman at the front desk was very informative and friendly. The room and bath were clean. The hotel is undergoing some updates in its public areas, which is good, as it's pretty threadbare and dated. The entryway and parking lot were poorly lighted. As a woman traveling alone, this was not optimal. The external entries (not meaning front door) had no security measures, like entry with card key only. There is no elevator to upper floor rooms.
good price and excellent breakfast nothing
Good breakfast, large room, friendly front desk person Room we had seemed to be missing carpet padding in a section of the room, and we received a complaint about 'kids running around' despite normal activity, so found ourselves on tiptoes entire stay. Didn't stop neighbors from being loud watching TV.
Breakfast was great and Early 6:30 which was great. The kids enjoyed the pool and hot tub.
Clean, Quiet. Nice room. Yes. Coffee pot didn't work. Asked to have it replaced the next morning-agreed. Didn't do it. Asked again 2nd-Never corrected Worn TV connections made for bad reception When asked didn't fix- Old wiring in room seemingly effected everything on that wall
This guest did not leave comments about this hotel.
The staff were great, every one of them was pleasant and helpful. Location is convenient to I-95. Rooms are a good size. Wide variety of breakfast options. Cookies and coffee in the evening. The pool was warm and attractive. Didn't try the whirlpool. Towels in the pool area could be a little larger.
every thing perfect
Good location clean and comfortable enough I got a good deal but its generally overpriced and could use updating
The front desk employee is amazing. Great service. Will go back again.
Hotel was fine, a little dingy is all
I liked friendly staff. You have the best breakfast from 6 motels in the area that I stayed over the past 3 months. Rooms are clean and cozy. There was no microwave in the room. Everybody were using 1 microwave from breakfast area. 2 would be better.
Absolutely nothing There were bed bugs and the smell of mold in a room. The gym was disgusting I don't think it ever had been cleaned. Nor do I think the bathrooms that were near the gym had ever been cleaned. I'll give him a plus that at least they brought in a new refrigerator as the old refrigerator was full of dirt on the backside
I paid around $60, and it was about worth that. The room was fine - comfy bed. Good water pressure in shower. Very convenient location just off 95. ,I paid around $60, and it was about worth that. The room was fine - comfy bed. Good water pressure in shower. Breakfast was minimal - no fresh fruit and hosted in a crowded hot room. Hallways were very dirty - this hotel would do well to get rid of the carpets and start clean.
first room had some one in it, the clerk was clueless the second room heater stopped working after an hour the clerk said there was no maintenance and it was not that cold finally got a new room that was okay two hours after we checked on DO NOT STAY AT THIS HOTEL I HAVE BEEN HERE THREE TIMES BEFORE-ALWAYS A NIGHTMARE
Clean rooms good breakfast No refrigerator or microwave in rooms
Right off 95 very convient. Room was clean. Pool & gym. Continental breakfast. Great for a quick stay. Can't beat the price. This hotel draws a creepy group of other guests...... But for the price ($55) I was just looking for a clean place to stay overnight.
The room was clean recently remodeled The wood flooring and lack of padded chairs made the room seem cold. Had to pay for WiFi and it hardly worked. Plus could only log on 1 device at a time
It's a place to sleep and safe Smell of the room
Convenient location. Very uncomfortable mattress left me with back problems for 1-2 days. Very poor TV selection.
Ok first off I commute to CT from NJ on the weekends for work, it's near a 2 hour drive and then working 12 hours to do it all over again takes a toll on your mind. Not having to drive back for one night was incredible, words can not describe how arete that felt. The hotel is within 5 minutes of my job. It's location is perfect, sitting next to many different places to eat and have a drink, close to many package store(Why do you guys call it that) and close to I-95. For the rate I had this was an amazing deal, had a great fridge and microwave, tv was better than my home one, breakfast in the morning was alright and I did love the variety of choices it did give. Staff was beyond friendly and helpful, always smiling. Free parking with security cameras was great seeing that I had many computers in my car it made me feel very secure. Water pressure in the room was great and the pillows were great as well. All around really great hotel, I'd recommend it to anyone in the area. Towels need to be thicker, used like 3 to dry myself. Add a light near the entrance because the beginning of the parking lot was sketchy.
Price was ok Kind of plain and rundown, entry roof looked like it was falling apart, breakfast not made by people but instead powdered eggs and not much there. I've stayed in better best westerns
Warm and comfy All the outlets weren't accommodating for all plugs. Internet mixed with two other locations that were in close proximity. No change machine for the laundry. Vending machines were all empty.
Privacy, fast check in No complainta
Check in was slow, I put in all the info online! Why would we have to go through all the bull there
The only good side was the location - close to I-95 to break up a long trip. Nothing else about this place was positive. It wasn't clean or in good shape. The complimentary breakfast was terrible. It wasn't even particularly cheap.
The Inn was very quiet. The desk clerk was very friendly. The breakfast was adequate.
Cleanliness of my room Poor breakfast
Fridge and microwave in the room Everything is old ....The staff is not effecient as it could be. The room is very noise, you can listen both next and uppesters rooms. If you have the chance choose another one!
The location was good The holes in the wall The flies in the room The dried vomit in the bathtub The staff would not change my room They would not allow me to cancel the last night 2 days in advance The customer service
Good breakfast compared to many other motels. Free PC/internet usage in Lobby.
I enjoyed the room set-up. It was very comfortable and felt like home. I didn't like that there wasn't no microwaves or refrigerators.
Nothing It was very dirty, smelled like smoke, no screen in the window that we had to keep open all night because of the awful smell. Bathroom was not clean, there was a razor guard in the tub.
Absolutely none . It's the filthiest , most uncomfortable and scariest place I've ever had the chance to stay for a few hours. There were molds , vandalism and bed bug traces everywhere. The a/c was set to 60 F but felt like 80 F . The whole place is dilapidated .
Its location was convenient. The wifi was terrible, I couldn't go on lots of ordinary sites including The Huffington Post or Ravelry knitting website. -I can't imagine why. The wifi kept going out. It wasn't very clean especially in the bathroom. The toilet didn't completely flush.
This guest did not leave comments about this hotel.
the price!!!! you get what you pay for.....nothing!! yes 2 lousy TV channels, bed bugs, dirty blanket, disgusting bathroom tub & sink, GPS stolen out of my vehicle, hotel in a dangerous part of town....not a good experience!!!
Nothing in particular. The bugs in the room were relatively friendly I guess Paint chipped off the wall, roaches/flies, a tv that barely worked, a jacuzzi with the handles ripped off, and to top it off, blood stains on the sheets and pillow. Find the hotel from your worst nightmare and I would pay double what I paid for here.
The equipment in the room did not work. Did not have what was promised was dirty and unfinished constructuon
staff, location, cleanliness, service, responsiveness, facilities missed NESN, 2 lamps need fixing, room arrangement
Location and pricing. No ironing. Laundry service closed early and opened late.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
EVERYTHING NOT A THING
The room was quiet, price was right,staff helpful and cooperative. The room had not been used in several days and the desk top need a bit of a cleaning.
Owners are on site. Quiet place to stay for the money. We stayed on a Friday night and didn't hear a peep. Owner worked with us because it was late and we had a dog. They agreed to let us stay in smoking room. Location is 10 minutes from airport
convenient location ripped blanket on bed, rust on radiator in bathroom; hair dryer didn't work, noisy guests all night long, very unattractive room, needs much updating; did not have a comfortable feeling that room was cleaned adequately after last guests
This guest did not leave comments about this hotel.
The room was clean and smelt great. The customer service representatives are kind and honest. I lost my phone in the room, the reception offered to mail the phone to me free of charge.
we are early risers so they definitely need to have coffee pots in the rooms since the office doesn't open till 7:30 every morning if you want to get coffee. otherwise you have to get dressed and go to a restaurant to get coffee also the ice machine is in the office so if you come back to your room after it closes your out of luck.
though basic, all in working order. One of the quietest stays in awhile. Pleasant and willing staff seeking to make stay better. Room hadn't been used in a week so tops needed to be dusted. That's all.
Clean rooms and comfortable beds at a reasonable price. A little noisy with occasional car reeving in parking lot and multiple motorcycles starting up in the morning, but not too bad given the price.
Sounded like animals were crawling on room all night. Sink not in bathroom, did not feel safe.
clean and convenient
Big room Alot the room was not properly cleaned and we found an used needle and then when I told the management they tried to say I put it there
Very clean and staff was extremely friendly. For what we paid it was a great deal. Very pleased! Would definitely stay here again! No, pleasantly surprised.
The price and the breakfast. There was a musty, smoking smell in the room and in the lobby. Everything seemed about 20 years out of date.
Parking and Laundry Facilities
breakfast, comfortable beds and reasonable time to check in and checkout
convenient location, comfortable room plumbing- issues with the toilet
The non-smoking room full of smell of smoke. The reception desk is covered by bulletproof glass causing the suspention about the safety of the hotel. the lift is broken. We have to move all the luggages from the stairs
Nice, large and clean rooms; good breakfast Frontdesk staff OK but not so friendly; noise from the freeway if you stay in the front (they have rooms at the back, I think)
The comfort and cleanliness of the rooms. The ad stated continental breakfast, but there was only a muffin, not even coffee or juice.
The staff were very warm and accomodating. The price couldn't be beat. The room was very clean. Although the hotel lobby was quite acceptable, the room was very shabby. The air conditioner worked, but its cover was smashed and falling off. The bed linens were clean but both the sheets and the bed cover had holes from cigarette burns..
The hotel staff was very helpful to look for bus schedule, direction to where I wanted to visit the next morning. Since the door & windows of the room faced just outside, I felt a bit unsecured by staying in the room alone over night (female).