Reviews for Enterprise in Anchorage
- All reviews 100%
Sep 19 2016
Enterprise has been stellar to me to this point...
Pros: That I SEEMED to be able to get a good rental of a good vehicle for a good price from ANC...
Cons: The nasty surprise occurred when the nice Enterprise agent at ANC told me that my vehicle was not available at ANC as I understood. It was at an off-airport location that would've required a VERY long walk or a taxi ride. And then to return the vehicle to ANC would've required an extra $50. charge to drive the car back to its off-airport location. That was totally untenable for me, so I cancelled the reservation and made a very reasonable substitution down the way with National... Thanks Dr. Sam Williams
Sep 14 2016
Pros: Customer support at branches was great!
Cons: There was some food dropped in between seat and shifter. Sorry we didn't grab it either.
Jul 22 2016
Cons: This car cost $250 more than I was quoted. I did agree to pay $3/gal for nine gallons of gas - but then they charged almost $4. And I was charged for a 2nd driver that I had been told using my AARP card would eliminate/cover. The fellow that brought me my car used the most aggressive hard-sale for extra coverage and upgrade sales pitch that I have experienced in a long time. And even though I turned them all down, I was charged for an upgrade that I was not aware of and did not agree to. I probably will not use Enterprise again.
Jun 15 2016
First time in Alaska
Pros: Great service and clean car Friendly people
Cons: Nothing was wrong Everything was great