Reviews for Enterprise in Anchorage
- All reviews 100%
Oct 7 2016
Great customer service and a great car
Pros: Clean car and great customer service. Highly recommended
Sep 29 2016
Great, but dont fall for add-ons
Pros: Upgraded from small SUV to truck for free.
Cons: Talked me into them filling the tank instead of me, said it would be cheaper. Ended up stressing about bringing the truck in on 1/4 tank to break even, when I could have filled it myself and still saved. BOTTOMLINE, DONT OPT FOR THEM FILLING AND FILL IT YOURSELF.
Sep 19 2016
Enterprise has been stellar to me to this point...
Pros: That I SEEMED to be able to get a good rental of a good vehicle for a good price from ANC...
Cons: The nasty surprise occurred when the nice Enterprise agent at ANC told me that my vehicle was not available at ANC as I understood. It was at an off-airport location that would've required a VERY long walk or a taxi ride. And then to return the vehicle to ANC would've required an extra $50. charge to drive the car back to its off-airport location. That was totally untenable for me, so I cancelled the reservation and made a very reasonable substitution down the way with National... Thanks Dr. Sam Williams
Sep 14 2016
Pros: Customer support at branches was great!
Cons: There was some food dropped in between seat and shifter. Sorry we didn't grab it either.