Reviews for Dollar in Anchorage
- All reviews 100%
Jun 17 2017
Charge to fix a Flat Tire
Pros: Decent value
Cons: Car was not full of fuel when I picked it up. Got a flat tire the last day so changed it. When turning in car they said I should have purchased the limited damage waiver. Since I didn't they wanted $80 for the flat tire repair. Took it to a shop myself and paid $15. Gotta love all the hidden little fees. Oh yeah, the windshield wipers were horrible.
Jun 17 2017
Not located at the Airport
Pros: Had to take a cab to and from the airport. I feel I should have been notified of this. Me and family housed all our luggage to the airport location and waited in a long line to find our Dollar was located off site. We hauled all our back to the taxi location to find out they had a shuttle. We couldn't use the shuttle leaving because they close at 5. Yes 5. Very inconvenient. Also they clerk said there was a lot construction on our trip route so he highly recommended we get extra insurance. This was not the case!
Cons: The car was nice
Jun 4 2017
Bad service, but great price
Pros: Price was affordable and car had great gas mileage.
Cons: Pick up/drop off attendant (same guy both times) did not say a word and ignored questions. He does not seem to enjoy his job at all. The only USB port in car was damaged & did not work, terrible for long road trips.
May 22 2017
Car was great but Dollar service unacceptable
Pros: The car itself was comfortable and had amazing gas millage.
Cons: I was told that Dollar would have a shuttle to and from the airport as I signed up for the car. This was a lie. They told me after I arrived that if I wanted the shuttle to pick us up it would be an additional 30% added to bill, that I should take a taxi instead. I asked about the shuttle again as I signed for the car and was assured that they would take us to the airport when we dropped off the car. Another lie. We arrived to drop off the vehicle to find out the office was CLOSED and we had to do a drop box for keys. Tried to call to ask about the shuttle to corporate number, closed as well. We ended up calling a taxi to get to the airport.