Reviews for Dollar in Anchorage
- All reviews 100%
Sep 25 2016
Pros: It offers free shuttle to airport
Cons: Too expensive
Sep 20 2016
Sep 19 2016
Pros: the car itself was fine
Cons: I thought that customer service lacked. He was not helpful and some what sarcastic when I told him that I already signed up with insurance on line . He said well he didn't know and he wasn't there when I picked it out? Really ? I thought that he was rude, he barely gave me any eye contact and I think about the only time he said anything helpful he told me where to walk to get the car. Customer service is something that people either have or don't its not trained. He didn't have good customer service, I'd suggest having this employee be out in the floor working on the cars who don't need customer service .
Sep 18 2016
Car is ok.
Pros: Feels light, easy handling, reception people was nice, shuttle driver is friendly.
Cons: Weather was cold, windscreen gets foggy too often, suggest to provide a cloth in the car for driver to wipe the screen.