Reviews for Budget in Anchorage
- All reviews 100%
Sep 24 2016
Great car and excellent service
Pros: This car (Ford Fusion?) was one of the most comfortable and easy to handle. ( I rent a lot of vehicles for work). I thought I left my cell phone and had to run back from baggage claim to ask about it. they immediately looked and found a phone charge that I didn't even know i had left. (Phone was elsewhere, but they gave it their best shot trying to help me).
Sep 18 2016
Terrible customer service
Cons: I arrived at 2:04am to the counter to pick up my car and the guy working told me he had already logged off his computer and couldn't help me. I showed him my paperwork showing my pick up time was 2am and he repeated that he turned off the computer. He did NOT say sorry or even remotely try to help me. Luckily, just a couple counters away, Avis was just down the hall so I went with them.
Sep 17 2016
Cons: I head hit the cab when I got in and out
Sep 15 2016
Great experience with Buget
Pros: It was a quick and easy process both getting the car and dropping off. We got a free upgrade. Loved our Ford Exploer. Fair price
Cons: All good.