Reviews for Enterprise in Durango
- All reviews 100%
Oct 29 2016
Car was broken
Pros: It didn't matter when the breaks didn't work
Cons: The brakes didn't work. Unreal that they can rent a car with rich a major safety issue. Secondly there was no one to answer the phone to tell about the issue. If you aren't going to staff the desk you should have an alternat phone number to reach
Oct 9 2016
Cons: We arrive after closure on a Saturday, and they were not open until Monday. There were no cars at the airport Enterprise dealer. Luckily Hertz had a car for us- last one on the lot. The reservation should have more clearly indicated that we could not get the car if we arrived after 12pm on a Sat.
Sep 9 2016
Unorganized and condescending.
Cons: Reserved a vehicle over the phone. Went to pick it up a couple of hours later....clerk claimed that she ".......couldn't find our phone number," in order to confirm our reservation. Upon arrival at pick up point, we were told that there "....weren't any vehicles left to rent," due to the fact that they couldn't call us. Phone number was given.