Reviews for Enterprise in Lakeland
- All reviews 100%
Mar 15 2017
Cons: The confusion between pickup and drop off . Since I used two different places the young man at the drop off place didn't quite know the procedure of giving me a receipt, and when I called where my rental originated the young man couldn't find my reservation info. Apparently he didn't know how to manually put in the information to find it. A supervisor called me back and saved the day. Thank goodness for her. Ortherwise I would definitely recommend enterprise as my go to rental place.
Feb 10 2017
Pros: The process was seamless. The drop off attendant seemed a little put out that I was not given any paperwork at the pickup location.
Cons: Lack of paperwork, The intermediate car that I was given , a nice Camaro, had horrible trunk access for golf clubs.
Jan 24 2017
Cons: First car had stains on the seats and arm rest and smelled bad. wiper blades need to be replaced did not clear windshield when raining and car had 40,000 miles on it.had it switched out and 2nd car was a little better but they need better cleaning on the interior.
Jan 21 2017
Terrible customer service
Pros: I liked the ride back to the hotel, after I return the car but the experience renting there was terrible, the employees don't want to help.